Results 8,461-8,480 of 26,465 for speaker:John McGuinness
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: Why will Mr. Stanley not discuss it?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: Mr. Stanley has the figures so please answer it again.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: I have been listening carefully to the responses of Mr. Stanley and Ms Arnett and reflecting on the lead up to this meeting and the language used in Mr. Stanley's opening statement. At one point prior to the meeting I was willing to accept that Mr. Mallon would not be here. Every business goes through changes and Ulster Bank is no exception to that. I have seen change in businesses....
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: I ask Mr. Stanley to answer that question. Will Ulster Bank refund that €6,000 to €8,000 to that woman?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: I have asked a specific question: will Ulster Bank refund to that woman the thousands of euro she had to spend on advice? It is a yes or no answer.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: That does not marry with the following section of Mr. Stanley's opening statement which states, "We believe we have a moral obligation to be fair and to put things right as quickly as possible".
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: Great.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: As regards giving details to the witnesses, I previously met Ms Arnett and gave her details. If she is the figure for change, she is not making a great job of it because she told me she would contact those customers immediately, but did not do so. As of yesterday, she had not done so. Customers are still waiting to be contacted, as indicated in the first letter I read out, while this...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: I am only giving examples out of quite a number of emails.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: While I may be addressing one particular email, I am telling the witnesses there is a significant number of emails that tell the same tale. Otherwise I would not raise it here.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: I am saying, as an extension of this, Ulster Bank should apologise to the customers who have not been contacted and who, for health and other reasons, contacted the bank and got an assurance they would be given priority but still have not had contact from the bank. What is happening in the bank? What is happening that all of these questions are still being raised legitimately by a...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: Yes.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: Has the bank changed the contract?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: This person writes to say, with regard to the fixed rate agreement for the Ulster Bank home loan, that the original mortgage contract referred very plainly in section 2 to the Ulster Bank home loan rate as the ECB rate plus 0.85% for the life of the mortgage. This was also provided for by the bank official at the time. It goes on to talk about-----
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: Yes, that is a different matter. It goes on to talk about the changes that were made in the contract itself. The offer to return the mortgage to Ulster Bank at the original ECB rate was happily accepted, but the terms and conditions in the contract, for example that the tracker was for the life of the mortgage, have been changed.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: We will give this to Mr. Stanley.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: Yes. What about the switchers? Was that the full answer?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: What about First Active?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: Is there a customer base there?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Tracker Mortgages: Ulster Bank (1 Feb 2018)
John McGuinness: I ask Mr. Stanley to address the First Active customer base.