Results 7,001-7,020 of 26,021 for speaker:Kieran O'Donnell

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: The question for me is quite simple. Obviously, if the broadband providers, mobile providers and telephone providers do not have enough of a deterrent, they are going to let this run on and, every so often, they will be given a slap on the wrist. What is the draconian measure that can be brought in by ComReg to ensure that mobile providers, when they are sitting down and planning, will know...

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: They will only take that seriously if it is going to hurt them in their pocket. They will not take it seriously if it is effectively a cross letter, a cross word or a slap on the wrist. The only way it hurts is if it costs money. Will this cost them and will it cost them quickly?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: Are the Department and ComReg interacting on the structure of this Bill?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: How many staff does ComReg have at the moment?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: How many does it have to fill?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: Why are they not filled?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: What is ComReg's annual budget?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: If all of this area is going to increase and ComReg's interaction with the mobile providers, phone providers and broadband providers is going to escalate, as I believe it has to, has ComReg enough resources in both staffing and funding?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: Who is ComReg funded by?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: To turn it on its head, the good provider is the provider who is engaging with the consumers, taking their calls when they ring and addressing their issues when they arise. Has ComReg considered a headline scorecard on its website to say that these companies are meeting certain targets within certain periods of time? I do not want to brand all service providers as being in any way not...

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: On a question to Mr. Confrey, for me the issue on the legislation is quite simple. We want to assist. The worry for us, as a committee, is that we have been asked to comment in pre-legislative scrutiny on certain items that have yet to be clarified. When will the Attorney General give the Department the updated advice on the Supreme Court case and the impact it might have on the...

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: Mr. Confrey will appreciate that we are being asked legally, as a committee, to do pre-legislative scrutiny and we have been asked to respond on the Bill. A lot of what is being proposed here is very welcome, but it is only welcome if it benefits the consumer and benefits the good providers. The legislation will not be published until April. I would expect that as part of our...

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: Once this legislation comes in, will ComReg be fit to take on the battle for consumer rights in terms of dealing with all the service providers?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: I call Deputy Ó Murchú, who has seven minutes.

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: I doubt the Deputy will improve on them.

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: Where is the line between consumer rights and the code? Will Ms Delaney outline that distinction?

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: Those are consumer rights as well.

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: The current code covers electronic communications.

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: Why does the code not extend to interactions with customers? If I am a customer ringing a mobile service provider, I can be kept on the hook for three hours.

Joint Oireachtas Committee on Transport, Tourism and Sport: General Scheme of the Communications Regulation (Enforcement) Bill: Discussion (23 Feb 2022)

Kieran O'Donnell: Why is that not covered under the code if it deals with electronic communications?