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Joint Oireachtas Committee on Justice, Defence and Equality: Report on Crime Investigation 2014: Garda Inspectorate (14 Jan 2015)

Ivana Bacik: I have one follow-up question which relates to something the witnesses had addressed earlier in terms of the implementation of recommendations, which is always the critical issue. Deputy Mac Lochlainn asked about the working group to oversee the implementation of recommendations, and the witnesses answered that. In part 11 of the recommendations, at recommendation No. 21, the inspectorate...

Joint Oireachtas Committee on Justice, Defence and Equality: Report on Crime Investigation 2014: Garda Inspectorate (14 Jan 2015)

Ivana Bacik: Is that an entity within the Garda Síochána?

Joint Oireachtas Committee on Justice, Defence and Equality: Report on Crime Investigation 2014: Garda Inspectorate (14 Jan 2015)

Ivana Bacik: Within the Department.

Joint Oireachtas Committee on Justice, Defence and Equality: Report on Crime Investigation 2014: Garda Inspectorate (14 Jan 2015)

Ivana Bacik: Thank you.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: Subsection (17) provides a little more detail and points out that "the customer" does include a former customer to whom the subsection applies, but the sort of complaints relating to customers are clearly spelt out in the other subsections. The commission has to keep an annual report, records of the number and types of complaints received and so on, but these are narrowly drawn complaints by...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: I believe we should take a more forensic reading of the section. Section 8 deals with customer dispute resolution. Section 8(1) states: "the Commission shall provide a dispute resolution service to any customer of Irish Water having an unresolved complaint...". As I read it, this is a narrowly focused section dealing with complaints specifically of customers of Irish Water.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: Let me finish. Section 8(4) provides for how a person becomes entitled to make a complaint under the dispute resolution mechanism.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: As I read it, this is a limited dispute resolution service, in line with or similar to the service operated by the commission for customers in the energy sector. It is narrowly focused. Clearly, people with broader complaints who may not be customers but who have complaints about other aspects of Irish Water should go to the forum. Section 7 indicates that the public water forum is for...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: No, let us be careful about this.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: Let us be careful about it.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: One has to be careful and read carefully the text of both sections to see that they are very different things. The customer consultative forum is about the broader policy issues. Of course anyone who has a complaint about aspects of Irish Water that comes under that section should go there. The customer dispute resolution is a narrower issue for people who have issues or a dispute with the...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: Section 8(1) provides-----

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: I thought we had a constructive debate on section 7. It would be a pity if our debate descends into name-calling and heckling and so on for section 8. We need to be careful about our reading of section 8. The Senators who have tabled amendment No. 25 seem to ignore the fact that section 8(1) refers to a dispute resolution service for customers of Irish Water. Section 8(4) must be read in...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: We have debated amendments to section 7 at some length, but the debate has been quite constructive. As I said earlier, section 7 is generally welcome. The concept of the public water forum is very much welcome in that it is vital that we see some body or forum that will represent the interests of the customers of Irish Water. I listened to Senator Cullinane speaking on the section just...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: I wish to respond to something Senator Trevor Ó Clochartaigh said. Having review of the links between contaminated water and the carcinogenic effects on the population is a good idea. However, it is a different issue, one about which the Senator is clearly and rightly very passionate. I agree with him entirely and the debate on the amendment has been excellent. As I said on section...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Ivana Bacik: I welcome the Minister to the House. I have listened with great interest to what colleagues have said about this amendment because water safety and quality are matters of great concern. Some worrying and concerning points were made by colleagues about water quality in Connemara and Tralee and more generally by Senator Norris when he mentioned tainted water supplies. We are all very...

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Ivana Bacik: Is this relevant?

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Ivana Bacik: I want to make a point briefly because I have already spoken on Second Stage on this topic, and we have been speaking on this for some time. Clearly, the idea of enshrining in law the principle of public ownership of Irish Water is hugely attractive to all of us, and we are all on the same side on this in this House. It is a question of how it is best done. Like others, I had another look...

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Ivana Bacik: Thanks, David.

Seanad: Water Services Bill 2014: Second Stage (Resumed) (18 Dec 2014)

Ivana Bacik: I welcome the Minister back to the House and thank him for his comments on the constructive debate the House normally has. I hope this debate will be equally constructive. Last night’s debate, in which I participated actively, about an electoral commission, on foot of a motion proposed by Senators Mac Conghail and van Turnhout, was excellent. I was glad the Minister accepted it and...

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