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Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: Who advised on that externally on that occasion?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: Has the office used Accenture since then? I know that it is currently Deloitte and the office is going to go to tender. Has Accenture been involved since then?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: Okay. According to something I read, there will be a total of 950 working in this-----

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: That process has started. Has Ms Murphy-Fagan any data regarding the numbers for the reduction of staff across Departments, whose work the office has assimilated?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: So there have been no staff reduction because there has been redeployment.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: That is fantastic in theory. Does it work in practice? Has the Office of the Comptroller and Auditor General done any work in this area?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: Has the Comptroller and Auditor General done any analysis of the benefits? The Minister said at the time that when the financial end of it was set up-----

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: -----it would save approximately €15 million a year. What kind of savings have been achieved from the work that has already been done?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: The NSSO is in eight different locations.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: I have seen a list that includes a few additional locations.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: Would the NSSO be better off if everybody was in one location?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: If there was an earthquake-----

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: Is everybody else in numerous locations as well?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: I am just thinking about property costs or whatever. Property costs of €360,000 have been mentioned.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: Yes.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: So there is a consistency to what is operating in the various locations.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: All right.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: People like accountants tend to put stuff under the heading of "training development and incidental costs". I note a figure of €812,000 in this case. Can we get a list of what is accounted for under that €812,000 sum? It does not have to be today.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: Yes, if that is okay.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Marc MacSharry: I am sure it is all perfectly fine. In some instances, it is not. I would like to mention another issue that comes up. I know we are all in a modern world now. The NSSO deals with pensions for retired civil servants. Some of them may be of a particular age. They might not have the level of computer literacy needed to print off P60s and payslips. Do elderly people have the option of...

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