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Public Accounts Committee: Business of Committee (30 Jun 2022)

Verona Murphy: The Chair will remember my robust questioning the last time. I said we would be looking at €20 million very soon. We await the judicial review and the legal position. I asked the Department of Housing, Local Government and Heritage last week for its submission on anything to do with legal matters. It might take us longer than one session to correlate between these different parties...

Public Accounts Committee: Business of Committee (30 Jun 2022)

Verona Murphy: I do not agree.

Public Accounts Committee: Business of Committee (30 Jun 2022)

Verona Murphy: That is a narrative that has been put out by the sitting Government that it would like to limit-----

Public Accounts Committee: Business of Committee (30 Jun 2022)

Verona Murphy: I am just saying-----

Public Accounts Committee: Business of Committee (30 Jun 2022)

Verona Murphy: Be fair, Chair. The mechanism is there.

Public Accounts Committee: Business of Committee (30 Jun 2022)

Verona Murphy: Out of 34 judicial reviews that I am aware of, the Government has lost 30. One was not heard and three are pending. I do not think people bringing forward reviews just to delay planning is a significant issue. Clearly, the Government is not acting within the law.

Public Accounts Committee: Business of Committee (30 Jun 2022)

Verona Murphy: It is an area I would like to see debated.

Public Accounts Committee: Business of Committee (30 Jun 2022)

Verona Murphy: The National Ambulance Service is deteriorating rapidly. I have received an amount of complaints. I am sure everybody here is the same.

Public Accounts Committee: Business of Committee (30 Jun 2022)

Verona Murphy: We want the Secretary General. We do not want somebody writing back to say the Secretary General cannot make it. I expect some very good reason if the Secretary General cannot come.

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: I welcome the witnesses to the Committee of Public Accounts. I concur with what Deputy Carthy said about the consular service. In the short time since I was elected, I have dealt with the Department of Foreign Affairs on some very sad occasions on behalf of families. Everybody, from the Minister's adviser, Laura McGonigle, to the parliamentary assistant to the Minister of State, Deputy...

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: So 70% to 80% of passports are applied for online.

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: That is taking only a little over half the staff. Then there are another 300-odd staff who deal with paper applications.

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: The difference is that it takes five days. The witnesses say that, within five days of an application being received, the documents are uploaded. Is that correct?

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: The documentation for an application is uploaded within five days.

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: Will Ms Byrne explain what she means when she says "streamlined"?

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: No. Sorry. I am not talking about online applications. I want to know about the streamlining of first-time applications in paper form.

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: In that timeframe, in which of those four weeks are issues flagged? If there is an issue with the application - if the photo or the consent form is wrong - when is it flagged? At what stage?

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: Are we into the second four weeks then? This is where I am just trying to be helpful. It is our experience that there should be a more streamlined process when the documents are uploaded. If the documentation were checked at that stage, it would without a shadow of a doubt quicken the process and hasten any alert to the applicant for further information. Ultimately, it can be nearly eight...

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: Were there problems with that?

Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs
(30 Jun 2022)

Verona Murphy: It took a long time to identify all of these issues and change them. We were weeks into backlogs. I have been dealing with passports since November. My office has been dealing with backlogs daily since last November. Until we got the helpline it was the most arduous process we had to go through given the detail involved and that there is no system by which to correlate the applicant with...

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