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Seanad: Residential Tenancies (Amendment) (No. 2) Bill 2018: Report and Final Stages (21 May 2019)

Gerry Horkan: The Senator can only move amendment No. 3. We can get to amendments No. 4 and 5. The amendments must be discussed together but Senator Warfield will move amendments Nos. 4 and 5 when we have dealt with amendment No. 3. He can discuss them all together now.

Seanad: Residential Tenancies (Amendment) (No. 2) Bill 2018: Report and Final Stages (21 May 2019)

Gerry Horkan: Does anyone else wish to speak on amendments Nos. 3 to 5, inclusive?

Seanad: Residential Tenancies (Amendment) (No. 2) Bill 2018: Report and Final Stages (21 May 2019)

Gerry Horkan: Does Senator Warfield wish to respond?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: I welcome Mr. Roebben to his first meeting at this committee. I am sure it will not be the last meeting that he will have here. Mr. Roebben's colleagues, Ms Dara Deering, Mr. Barry D'Arcy and Mr. Brendan Mahon are very welcome. Some the witnesses may be familiar with this meeting format from previously and perhaps they have looked at transcripts and recordings of earlier meetings. The...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: KBC as a brand here in Ireland is relatively new but I think most of us are cognisant that IIB was a predecessor bank, which had a very long presence in Ireland albeit not at the retail level that KBC is engaging with now. I know KBC has been investing heavily in digital communication, in apps and in trying to get people to do business without having to go to branches. Can Mr. Roebben...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: I am not a KBC customer. Is it correct that 90% of KBC customers here are not using the branch facility?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: Other than through ATMs, KBC branches are cashless.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: In terms of KBC customers and the increase in transactions via debit and card cards, tapping and so on, is the use of cash and ATMs falling?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: Unfortunately, in this country hubs have taken on a different connotation in terms of the provision of family hubs housing through the Department of Housing, Planning and Local Government. Hopefully, that will change over time. How many hubs does KBC have?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: Are they, in the main, in reasonably large urban centres?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: Subject to reasonable phone or broadband coverage, however, people in any part of Ireland can be customers of KBC.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: In regard to mortgages and LTV rates, KBC operates a high rate for greater than 90% and a much lower rate for a lower LTV. It has been estimated that there are approximately 32,000 customers who could save quite a bit if they sought valuations. What is KBC doing in that regard? To be fair, the offering is available and people can exercise it. It is probably not in the bank's financial...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: On the number of customers at a loan-to-value lower than 90%, there are 32,000 customers with an average mortgage of €80,000 who are on the variable rate which could go from 4.25% to 2.5%.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: They have broken the back of it.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: Did the letter KBC Bank sent quantify a figure or point out that they could avail of a lower rate?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: It does not quantify the financial amounts.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: We are all bombarded by emails and letters. Stuff comes in. One looks at it and 3% or 4% does not sound like a substantial difference. Going from 4% to 3% is a 25% difference for people who are reasonably numerate, but not everybody with a mortgage is obsessing. They have families, perhaps older parents or young children, are in busy workplaces and so on. When I was going to college,...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: When we have brought all the various banks before the committee - and KBC is the last of the banks in this cycle - two of the main points have been Brexit, which I think we have touched on a bit, and the banking culture board. I accept that Mr. Roebben is not an expert on Brexit from an Irish perspective and I do not expect him to be. I know that Ms Deering has been nominated to the banking...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: I am sure Mr. Roebben was aware of the Irish division from the bank's Belgian base, though.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector (Resumed): KBC Bank (21 May 2019)

Gerry Horkan: I appreciate the level of honesty and the depth of Mr. Roebben's response. It was not what we get from everyone. Clearly, banks by their nature have corporate governance responsibilities to make money on behalf of their shareholders and so on, but not at the expense of vulnerable customers. That is where it often happens where people are sold products that are less than appropriate to them...

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