Results 5,961-5,980 of 8,745 for speaker:Verona Murphy
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: What I am trying to say, and I do not mean to interrupt Mr. Conlan, is that it is about time. Ten years ago the office did not have the online system, did it?
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: Ten years ago if 700,000 passports were issued, they were paper applications.
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: Today, more than 500,000 of the applications are online. The office is dealing with fewer paper applications now than it was ten years ago. Where is the problem? What is the problem? The office is dealing with fewer paper applications altogether. Does Mr. Conlan understand me?
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: How many staff did the office have ten years ago?
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: Mr. Conlan keeps knocking himself. We now have 846 staff. There is a huge issue from the point of view of value from money. That is my problem. We have an online system on which the Department has spent €13 million and it deals with 60% of the passports. The office has double the number of staff it had ten years ago to deal with half the amount of paper applications and we cannot...
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: The office has double the staff.
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: How much did it cost to run the Passport Office ten years ago?
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: If Mr. Conlan does a price comparison for me between what it cost to process paper applications ten years ago and the cost today with 846 staff, will he send it in for the benefit of the committee? There is something radically wrong with the system. It has caused heartache and hardship, not only for the people who have missed their flights, had to cancel their holidays and lost huge amounts...
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: I would appreciate it.
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: With more than half of the applications being processed online.
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: There were red flags.
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: I would not like to be making that statement to anyone who has come through my office looking for their passports. It is not more efficient.
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: One of the biggest problems has been communication. I could not believe that people came to my office last week, having tried to apply online, but being unable to upload the photograph went to the post office instead. I am a big advocate of the post office simply because it keeps rural Ireland alive. Unfortunately we are in a position where we have to discourage people from going through...
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: I endorse what Deputy Catherine Murphy said. The officials already agreed that a sending a template or questionnaire to Deputies' offices - not that we do not have enough to do - might be helpful and save us time in the long run through this process to see where the problems are.
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: Is there any part of this sublet to an agency or is it all done by the Department currently?
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: Is it a proposal that at some point the Department would outsource some of it?
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: That is what I was just thinking. It has been agreed to bring the Army into the airport now and the contentious issue is the rate of pay. Has there been any suggestion that the Army be brought in to help in this regard on the same rate of pay? That is what I would suggest before that even gets into the argument.
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: If Mr. Conlan is struggling to recruit. I know we are probably coming to the end of it, but-----
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: The office spent more than €2 million on the issuing and processing system and intends to upgrade again. Can that €2 million be safeguarded? Is it the case that it was not a waste?
- Public Accounts Committee: 2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs (30 Jun 2022) Verona Murphy: That is basically the start of the reform. It is not waste anyway.