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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: When the panel is told it does not have the complete picture but continues to make the decision, that is not great rigour.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: In this case, Grant Thornton rejected the appeal but the customer claimed it did not have the full picture. When Grant Thornton indicated it was not interested in an oral hearing, the matter returned to the bank.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: I will send the bank the details of the case because I would like to see how it deals with it. The bank is a member of the Banking & Payments Federation, BPFI. What does that cost?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: It is not €50 per member, in any event.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: Will the bank revert to the committee with a note on the matter?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: The BPFI represents the bank in lobbying and so on. I am not sure if, in the course of the discussion on tracker mortgages, the witnesses covered whether anyone with a tracker mortgage lost his or her home. There were cases where homes were lost to the banks.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: Have they been compensated? How has the bank approached the matter?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: Perhaps I should have put the question this way: Have the ten cases been satisfied with regard to-----

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: I will send on the information that I have before me.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Bank of Ireland (4 Apr 2019)

John McGuinness: The witnesses can let me have a response in due course. That was a long session and I thank them for coming along. It has been very helpful. I wish them well in their work.

Written Answers — Department of Education and Skills: Home Tuition Scheme Funding (2 Apr 2019)

John McGuinness: 163. To ask the Minister for Education and Skills if home education will be funded in the case of a person (details supplied); and the process by which funding can be obtained. [14927/19]

Written Answers — Department of Justice and Equality: Irish Naturalisation and Immigration Service Data (2 Apr 2019)

John McGuinness: 207. To ask the Tánaiste and Minister for Justice and Equality his views on an article in a publication (details supplied); and if he will make a statement on the matter. [14922/19]

Written Answers — Department of Health: Health Services Staff (2 Apr 2019)

John McGuinness: 278. To ask the Minister for Health if he has examined the Health Sector National Staff Survey 2016 and National Ambulance Services Report January 2017 carried out by a company (details supplied); if so, if his attention has been drawn to the fact that 31% of respondents claimed discrimination in relation to their trade union activity; and the action taken to rectify this situation. [14913/19]

Written Answers — Department of Health: Health Services Staff (2 Apr 2019)

John McGuinness: 279. To ask the Minister for Health if his attention has been drawn to the fact that 48% of respondents claimed to have experienced bullying and or harassment in the service within the previous two years of the Health Sector National Staff Survey 2016 and National Ambulance Services Report January 2017 being carried out; and the action he has taken to date to rectify the situation. [14914/19]

Written Answers — Department of Health: Health Services Staff (2 Apr 2019)

John McGuinness: 280. To ask the Minister for Health if his attention has been drawn to the fact that 68% of respondents claimed to have witnessed bullying and or harassment in the service within the previous two years of the Health Sector National Staff Survey 2016 and National Ambulance Services Report January 2017 being carried out; and the action he has taken to date to rectify the situation. [14915/19]

Written Answers — Department of Health: Health Services Staff (2 Apr 2019)

John McGuinness: 281. To ask the Minister for Health his views on whether there may be a culture of bullying and-or harassment within the National Ambulance Service. [14916/19]

Written Answers — Department of Health: Health Services Staff (2 Apr 2019)

John McGuinness: 282. To ask the Minister for Health his views on the fact that only 4% of staff have confidence in senior management within the National Ambulance Service. [14918/19]

Written Answers — Department of Health: Health Services Staff (2 Apr 2019)

John McGuinness: 283. To ask the Minister for Health the action he plans to take in relation to the fact that only 5% of staff agree that communication between senior management and staff is effective in the National Ambulance Service. [14919/19]

Written Answers — Department of Health: Health Services Staff (2 Apr 2019)

John McGuinness: 284. To ask the Minister for Health the actions taken by the National Ambulance Service in relation to the finding in the national staff survey that only 3% of staff agree that senior managers act on staff feedback. [14920/19]

Written Answers — Department of Health: Health Services Staff (2 Apr 2019)

John McGuinness: 285. To ask the Minister for Health if his attention has been drawn to the fact that the contents of the 2018 survey carried out by a company (details supplied) in relation to the National Ambulance Service has yet to be released to all staff; and if his attention has been further drawn to its content. [14921/19]

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