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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Fraud: Discussion (9 Jul 2019)

John McGuinness: From An Garda Síochána, I welcome Deputy Commissioner John Twomey, Chief Superintendent Pat Lordan and Mr. Andrew McLindon, director of communications. The committee will now take the opening statement of the deputy commissioner.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Fraud: Discussion (9 Jul 2019)

John McGuinness: I ask the witnesses to provide us with some background material on that.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Fraud: Discussion (9 Jul 2019)

John McGuinness: We have only ten minutes left.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Fraud: Discussion (9 Jul 2019)

John McGuinness: I still have to call Senators Conway-Walsh and Paddy Burke.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Fraud: Discussion (9 Jul 2019)

John McGuinness: Is that a suggestion?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Fraud: Discussion (9 Jul 2019)

John McGuinness: Mr. Twomey might let us know before he leaves whether figures or information on fraud by banks are available. We have come through a pretty turbulent time with our banks and other financial institutions. Has any fraud been reported in the context of bank activity itself or that of financial institutions? If so, are there any cases ongoing? Mr. Twomey may respond to those questions in...

Report on the Wards of Court: Motion (4 Jul 2019)

John McGuinness: I have listened carefully to what the Minister has had to say. I am sure the same contribution to a debate like this could have been given in previous years. Nothing has changed. The fact of the matter is that wards of court and those who campaign for transparency in the system have been at this for years, dating back to before 2002. Certainly, the matter was raised in 2002 at the...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Business of Joint Committee (4 Jul 2019)

John McGuinness: We commence in public session but will now go into private session to discuss some housekeeping matters.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: We are joined this morning for our consideration of the insurance industry by representatives from Allianz, Axa and FBD. They are Mr. Seán McGrath and Ms Marie Corry from Allianz; Mr. Philip Bradley from Axa; and Ms Fiona Muldoon, Ms Kate Tobin and Mr. Jackie McMahon from FBD. I welcome the witnesses and we thank them for taking up the invitation to come before us. We are doing...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: I thank Ms Muldoon for reading here her statement into the record. If I may, I will ask the clerk to arrange to receive a copy of it. I compliment Ms Muldoon on her contribution. This is a very worthwhile engagement. It is a two-way street. While the members will have questions for our guests, there is an opportunity for them to set out the issues that face them in their business in...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: Will Mr. McMahon to repeat the figures he gave earlier?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: The Senator's time is up.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: It is about the margins.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: Allow Ms Muldoon to respond.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: Does Mr. Bradley or Ms Muldoon wish to comment?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: An issue that has come across through all the hearings is the lack of or limited information on this. The suggestion made by Senators Paddy Burke and Lawlor relates to information. It may not lower the cost of the premium but it would inform the customer. I am on the same line as Senator Burke on this. If the customer wants to be made aware of the details of a settlement in any case,...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: No, I am asking Mr. McGrath on the basis of Allianz, as a business, dealing with its customers.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: It was raised here today and I am asking the witnesses to address it or tell me why they will not. Will the witnesses undertake to examine the issue or tell me why not? Will the witnesses undertake to give information to customers relative to a claim if they ask for it? What is wrong with that?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: I understand that.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Insurance Sector: Discussion (4 Jul 2019)

John McGuinness: If someone came in to me and said they were charged too much for sweets, I would have to explain the reason for the cost. If one is selling a suit, insurance or a stick of furniture, one would have to explain the reason one is charging double the price of others or whatever it might be.

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