Results 4,821-4,840 of 5,932 for speaker:Eugene Murphy
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: I was listening to an tUasal Deering and Ms Cassidy. The ombudsman's presentation to the committee states that the Government has decided to amalgamate the offices of the Financial Services Ombudsman and the Pensions Ombudsman. Will Mr. Deering therefore have responsibility for that entire area?
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: I take it that the ombudsman has and will continue to have a huge volume of work with the amalgamation of the two offices.
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: Is it manageable?
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: Mr. Deering stated that a total of 2,491 complaints were resolved by dispute resolution in 2016. Does he have the figure for 2015?
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: He said it was low.
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: That is a huge increase.
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: I ask Mr. Deering this because - and I am sure all Deputies and Senators hear this in their constituency offices - many people are coming under financial pressure and 50% do not seem to be aware of the ombudsman's role until one mentions it. The reason I raise this is that the vast majority of people who come to our offices to discuss financial matters are very frightened of financial...
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: I will ask two more brief questions, if I may. First, how does the ombudsman find the attitude of the financial institutions, including the credit unions? Second - that I may ask two questions together rather than taking up time - to go back to Senator Kelleher's point, I find that elderly people often come to my office to discuss online banking. It is appalling that online banking being...
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: I refer to solicitors dealing with them.
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: Even if it concerns a financial issue?
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: The question concerned older people, online banking and how older people get so frustrated about-----
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: In one institution, I think it is, in a gentle manner, being forced on them. That is the problem I have. They might use very cosmetic language but the vibe one gets from it, even talking to the people working for the banks, is that they want to push people that way. That is the problem I have with it. With the attitude of the banks and credit unions to the ombudsman's office, does it get...
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: Absolutely.
- Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)
Eugene Murphy: I thank the ombudsman and deputy ombudsman for their replies.
- Commission of Investigation Announcement on Tuam Mother and Baby Home: Statements (Resumed) (22 Mar 2017)
Eugene Murphy: I thank Deputy Coppinger. Sin deireadh an díospóireachta agus críoch le ráitis maidir le fógra an choimisiúin imscrúdaithe ag dearbhú go bhfuil taisí daonna ar an suíomh in áras máithreacha agus naíonán Thuama. I thank the Minister and Minister of State for listening very attentively to all Members. I thank all...
- Commission of Investigation Announcement on Tuam Mother and Baby Home: Statements (Resumed) (22 Mar 2017)
Eugene Murphy: The number of speakers has been completed. Quite a few Deputies have spoken over the three debates. I am more than willing to continue if other people who have not spoken want to speak but there is nobody else here to speak.
- Commission of Investigation Announcement on Tuam Mother and Baby Home: Statements (Resumed) (22 Mar 2017)
Eugene Murphy: I take the Deputy's point but all sides have contributed over the course of the three debates. There has been a genuine effort by everybody to------
- Commission of Investigation Announcement on Tuam Mother and Baby Home: Statements (Resumed) (22 Mar 2017)
Eugene Murphy: As there are no other speakers available I conclude the debate and thank Deputies very much.
- Commission of Investigation Announcement on Tuam Mother and Baby Home: Statements (Resumed) (22 Mar 2017)
Eugene Murphy: The next speaker is Deputy Richard Boyd Barrett, who has five minutes.
- Commission of Investigation Announcement on Tuam Mother and Baby Home: Statements (Resumed) (22 Mar 2017)
Eugene Murphy: I appreciated that the Deputy was telling his own story which is why I gave him an additional minute.