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Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: I will give the Deputy a small bit of latitude.

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: I thank the Deputy and I call Deputy O'Rourke.

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: To recover in the context of Covid-19.

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: Ms Bannon indicated earlier in response to Deputy Lowry that the amount paid out is in the hundreds of thousands and she expects the total will probably come to €1 million when all the claims are paid. However, if 702 claims are processed-----

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: How many of them have been paid?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: What does that amount to numerically?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: A total of 313 out of the 702 are paid. That means there are approximately 389 claims left. Is that correct?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: How then is Ms Bannon getting from a figure of €100,000 to €1 million?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: How much has the DAA paid out to date?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: Are the 313 claims paid at this point?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: To clarify, there are 389 claims outstanding and the expectation is that the full amount will come to €1 million?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: Does Mr. Harrison have an oversight, for example, of the number of unclaimed bags in Dublin Airport today?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: I have just compiled some figures that the witnesses might be able to verify. Ryanair checks in few, if any, bags because it is a point-to-point service. Aer Lingus has 1,200 baggage claims still outstanding, Swissport has 100 and Sky Handling Partner has 2,897. That amounts to 4,197 baggage issues at Dublin Airport, or approximately 4,200 people at the moment whose baggage is outstanding....

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: Sky Handling Partner has 279 coming through per day and a capacity of 350, which means it can pull back 80. That gives it approximately 36 days to pull back the 2,900 outstanding baggage items.

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: We will take the figures I have given as being reasonably accurate. Will the Aer Lingus witnesses indicate how quickly they can pull back the 1,200 items and the Sky Handling Partner witnesses how long it will take to deal with the 2,897 outstanding claims? Will they indicate who passengers should contact in order to get access to their bags? I would also like to know the age profile of...

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: I ask the witnesses to indicate whether I am correct in my figures.

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: Of the 1,200 items, what is the average length of time they are outstanding?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: Does that mean the bulk of the outstanding items are historical? Are we talking about two or three months?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: Will it be one or two months?

Joint Oireachtas Committee on Transport, Tourism and Sport: Situation at Dublin Airport: Discussion (26 Jul 2022)

Kieran O'Donnell: How long will it take to pull them back and who should people contact?

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