Results 4,401-4,420 of 26,356 for speaker:Kieran O'Donnell
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: Was the fault in the second line with a provider separate from Kyndryl?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: The Deputy has plenty of time.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: I will give the Deputy latitude.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: In layman's terms, are we looking at a third backup?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: In the event that both cables or systems were to go down again, there would be a third backup.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: Is it 10,000 or 11,000 passengers?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: I ask Ms Carberry to be a little more precise. How many passengers were affected in total?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: Deputy O'Rourke will take things from here.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: Please be a little bit more specific. Of the 11,000 passengers, what is the actual number of people who have applied for compensation?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: We understand the 21,000 figure, so please outline in depth what happened to the 11,000 passengers.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: How many?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: How much has Aer Lingus paid out to date?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: I hope it is through Shannon.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: I wish to pick up one of Senator Buttimer's points. Did the episode on 10 September, when the IT system failed, cause reputational damage to Aer Lingus?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: Did that manifest itself in reduced passenger numbers or in people cancelling flights? How did it manifest itself?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: Aer Lingus had no forewarning.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: On the Saturday, how soon after getting the call at 8 in the morning was Aer Lingus made aware that there had been a fault on the backup or second line as well?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: Obviously, though, it kicked in. It pushed the capacity over onto the other-----
- Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)
Kieran O'Donnell: How long did that take?