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Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: Once the image is identified, is that hash put against it automatically?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: After the decision has been made.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: It has been discussed and it has been decided it might be something that deserves to be hashed.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: How long does the process of identifying and hashing the image take?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: Is it a week?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: Is it a day?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: Ms White has no idea how long the timeframe is from when the content is identified to when it is removed.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: I turn to a slightly different issue. In all their submissions, our guests note the high percentage of material that is identified as violative and removed. There is no mention, however, of how much content the companies monitor. For example, while a total of 38% of abusive content on Twitter is removed, that could be 38% of ten, 10 million or 100 million posts. To what total figure do...

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: My question may have been unclear. How much content does Twitter review every day? Does the figure of 38% represent 11 million posts?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: Or weekly, for example.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: Some 500,000 accounts.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: The figure is approximately 1 million accounts in total for the latter six months of 2018.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: I assume that the figure is similar for Facebook.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: Yes, it would put some context on the figures provided. We were given percentages of the content that has been actioned, but knowing that Facebook actioned 40% of what it has seen does not tell us anything unless we know the figure the 100% represents.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: The reason that action against content related to terrorism or child sexual abuse is so proactive is there is a legal requirement to remove it. They are criminal offences and society says they are wrong. Could the reason that the rates are not as high for bullying be that there is nobody saying that someone will go to jail if this content is disseminated?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: I feel sorry for this AI. The witnesses are all talking about how hard it works. What about all the people Facebook employs and pays next to nothing? For example, GPL Technologies employees in Ireland are paid €25,000 to €30,000 a year, while Facebook pays €154,000. Moreover, what about the people in Manilla whom Facebook pays $2.50 a day? Are they AI?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: In Manilla and places like that?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: How much does Facebook pay them?

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: Very well.

Joint Oireachtas Committee on Justice, Defence and Equality: Online Harassment and Harmful Communications: Discussion (Resumed) (9 Oct 2019)

Thomas Pringle: I thank the witness. I have a final question. I will start with Facebook. Does Facebook value the type of content it removes depending on the amount of followers the associated user has? Is that a factor in the decision? There was a Channel 4 documentary called "Inside Facebook: Secrets of the Social Network" in 2018 which said that pages posted by an English Nazi were left in place...

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