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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: Is the Revenue not as liberal now as it used to be?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: The Revenue is only engaging now and issuing guidelines now.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: Deputy Durkan, I apologise for the delay.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: Is it a new item?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: I thank the Senator. Deputy Doherty is next.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: I remind the Deputy of his time.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: Deputy Doherty-----

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: To the committee.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: I have a couple of questions but I am conscious we have not offered a break to Mr. Cody and his team. We are meant to do that. Does he wish to go on for ten minutes?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: Okay, that is grand. People say that conversations around tax are not interesting but I must say that-----

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: Well, Mr. Cody can just tell me.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: We will go through this quickly. In the context of the public offices of the Revenue, these are not all manned now, are they? In Kilkenny, I know they are not.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: Is that number widely available?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: I often get asked about this by people who want the information.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: I am surprised Mr. Cody did not put Kilkenny in there. I am surprised at that decision.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: Oh no.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: I just have some comments to relay from a business event I did a while back. Chatting with businesspeople and asking about things in general, they were asking why, sometimes, there are delays with the issuing of tax refunds in situations where people are due them. It was said that there is often a delay in this area. Since that meeting, things have improved a little but there are still...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: Okay.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Revenue Commissioners: Discussion (15 May 2024)

John McGuinness: I am just bringing this matter to Mr. Cody's attention because most of the people, 99% of those I spoke to, were very complimentary about the Revenue Online System, ROS. They were drawing my attention to these issues simply because a better response time for phone queries or longer opening hours would complement what is going on. The other aspect raised with me, and with which I am not...

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