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Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I thank the Chairman.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I will make one final comment. I am conscious of time and I do not want to hold up the meeting. I thank the witnesses for their engagement, which has been very positive. In her presentation to us today, Ms McGovern spoke about how almost one quarter, that is, 22%, of the complaints made to her office were about poor customer service. I say to the ombudsman, Chairman and members that this...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I thank the witnesses very much.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I will not do it publicly today but I will talk to the ombudsman again. I would hope that maybe we could revisit that case. I will talk to the ombudsman's office. I thank her for that offer. I will do so rather than doing it publicly here today.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I will come in on that point if I may. We have seen in some cases a number of banks becoming cashless. People who walk in cannot take out cash and cannot necessarily meet a cashier or bank teller. I am probably of the old school in that I do not have Revolut and I barely have the mobile app on my phone. It is discommoding to people. It is not just a rural issue. It is an urban issue as...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I thank the ombudsman. I appreciate her reply.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I thank Ms McGovern very much and I wish her well in her tenure.

Seanad: An tOrd Gnó - Order of Business (30 Mar 2022)

Jerry Buttimer: I ask that the Minister for Tourism, Culture, Arts, Gaeltacht, Sport and Media and the Minister of State from that Department come to the House for a debate on the criteria we as a nation use to select how we bid for the hosting of sporting events. I do so conscious Ireland withdrew from the bid to host the Americas Cup, which is a prestigious race. The decision is a shortsighted one and a...

Seanad: An tOrd Gnó - Order of Business (30 Mar 2022)

Jerry Buttimer: We missed that opportunity. We need to understand why this was not championed and put forward by Government the way the European soccer championship was - which I support. I ask we have that debate as a matter of urgency. It is important we get clarity and certainty that events not due to be held in Dublin will not be sacrificed. Ireland does not begin and end at the Red Cow.

Seanad: An tOrd Gnó - Order of Business (30 Mar 2022)

Jerry Buttimer: Be it Cork, Clare, Galway, Kilkenny-----

Seanad: An tOrd Gnó - Order of Business (30 Mar 2022)

Jerry Buttimer: -----Wexford or Dublin, it is immaterial. Ireland is Ireland. The four corners of our country should be supported. We missed an opportunity here and the Government should explain why.

Seanad: An tOrd Gnó - Order of Business (30 Mar 2022)

Jerry Buttimer: Hear, hear.

Seanad: Support to Ukraine: Motion (30 Mar 2022)

Jerry Buttimer: I welcome the Minister of State. I commend my colleague and friend Senator Seery Kearney on tabling this important Private Members' motion. I welcome the opportunity to speak on it. It is critical that we facilitate the full integration of Ukrainian families into our communities. I want to address the issue of transport with regard to driving licences and the inability of Ukrainian...

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: I welcome Dr. Browne and thank him for his contribution. I congratulate him on his appointment. Unlike Senator Craughwell, I believe the centre should be under the Department of Justice. We have a department of homeland security and it is called the Department of Justice. In The Irish Timestoday, one of our witnesses today, Dr. Michael Scott, is reported as saying that he will tell us...

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: I thank Dr. Browne. In his presentation and in response to a question he referred to the telecommunications regulator. With regard to telecommunications, the banking sector, the HSE, Rehab and the charity sector, is there a silo mentality in operation or is there now joined-up thinking? Dr. Browne referred to the HSE being a preventable incident and commented on the PwC analysis. How are...

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: The NCSC referenced in its presentation that its headcount will grow from 45 to 70 by 2024. Will Dr. Browne comment on the excellent work being done in higher education by Dr. Eoin Byrne, the cluster manager at Cyber Ireland, on a collaborative approach to recruitment? How does he see the role of the NCSC in working with Dr. Byrne on that? I compliment Dr. Byrne on the work he is doing...

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: My final contribution is to thank Dr. Browne for his remarks. That collaborative project in MTU he spoke about, aimed at the critical skills shortage in the area of professional cybersecurity, began before any attack was imminent. I commend Dr. Byrne and others in MTU on their work. I thank Dr. Browne for attending.

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: I thank our guests for their excellent contributions. This meeting should be a precursor to ones we will hold in the future. We have learned an awful lot. Dr. Scott spoke about there being no Geneva Convention in cyberspace. How can we ensure there will be a new convention that, in a modern world, will take cybersecurity on board? As a Government and a State in collaboration with the...

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: Is a Geneva Convention for cybersecurity and cyberspace attainable?

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: Dr. Scott spoke about the United Arab Emirates as a country with an approach that stands in contrast to ours in that the issue is taken very seriously there. How can we take a similar approach here? What sort of infrastructure should the Government put in place in that regard?

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