Results 3,421-3,440 of 35,549 for speaker:Pearse Doherty

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: Let us deal with Ireland here and say an Irish bank or financial institution suspects its customers are being defrauded. How do it report that to Facebook, Instagram or WhatsApp? Let us take Facebook as an example.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: I have reported stuff using the three dots and I get a message back saying it does not violate blah, blah, blah. This is what Bank of Ireland told this committee: Like most users, when the bank identifies malicious content, we report this to the social media companies through the standard reporting mechanisms such as their online reporting forms or the report button on social media posts,...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: There is no understanding between social media companies and the banks on reporting fraudulent activity. Mr. Ó Broin could make the same point about me or my mother, who is 80 years of age. He could say that my mum should know how to contact the company because she can look it up on Google and find the address and send a letter. Surely to God, when we are trying to deal with scamming...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: I welcome that. Like the social media platforms, BPFI is in the country for quite a long time and so is Bank of Ireland, for a couple of hundred years, and AIB. I am sure the witnesses know their addresses as well. The CEOs came before us. This is word for word what they told us. This does not need a multistakeholder forum at this stage. BPFI represents the financial industry here in...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: In Google's reporting tools, and maybe Meta could answer this as well, can I write a couple of paragraphs in the reporting tools and explain the situation?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: I cannot for Meta because I am given a drop-down list containing options. If I wanted to say that a customer of mine had reported that he or she had been defrauded by a fake website advertising on Meta, I could not. I could only pick from a drop-down list of options. Could I give such information to Google?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: And how Google allowed it to pass all of its checks when “Dunnes Stores” was spelled wrong. The most basic thing we ask customers to look at is the name of the website. The site may have all of the relevant branding, but a letter could be missing from the name. Where this example is concerned, though, Google accepted the money, put the money into its bank account and posted...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: It was not picked up by human review. It was reported to Google. How many fraudulent ads has Google been made aware of by financial institutions in the past 12 months in Ireland?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: Could the witnesses supply them later or is it the case that Google would not have the figures because it does not know who is reporting the ads?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: We are discussing scams and many people being left without money. Google has taken down some ads because they showed someone with a packet of Walkers crisps when the advertiser did not have approval to include a packet of Walkers crisps in its ad.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: Would Google dispute the claim, were I to make it, that financial institutions had reported suspected fake websites to its platform but those sites were still on the platform a month later? Is that outside the norm or unheard of or could it have happened?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: Could it have happened?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: Time and again, I hear that it takes forever. It only takes a minute to scam someone, so if something is up for a couple of weeks, a great deal of damage could be done to many households. There are different types of scam. Interestingly, investment scams hit people the heaviest. People could be €100,000 or more out of pocket. If I googled, “Best savings rate...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: It is a common thing. Many of these ads are fake websites. When I googled the phrase today, it came up with a website calledcompare-deposits.com. It had exactly the same web address as one that was shared with us on 30 June by the CEO of Bank of Ireland. He told us that this website was fraudulent but was sponsored on Google’s platform. I do not know whether that ad was taken down...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: That website was reported to Google by Bank of Ireland. The witnesses say it may have been taken down but be back up again. Forgive my ignorance, but not-for-profit groups I have been involved with placed ads on Google, Facebook, etc. It costs a lot of money to get to No. 1. I do not mean if it is a broad issue. We were talking about best interest rates. To get one's website to No. 1 on...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: Could it be thousands of euro?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: Would Meta say it would not be feasible for a financial institution to report to Meta and, four weeks later, for a fraudulent scam to still be on its site, which is sponsored and from which Meta receives money?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: These fraudsters are really sophisticated. I gave the statistics earlier from Britain, where 61% of all British payment frauds originated from Meta sites. There are advertisements on Meta's social media platforms from Elon Musk and Tesla, stating how people can just click a link and make €250,000 in the next couple of months. It does not take a wizard to figure out that that is a...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: We will never be able to adjudicate on that because Meta does not know how much it gets from the fraudulent ads. Is that not the case?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Authorised Push Payment Fraud: Discussion (Resumed) (24 Oct 2023)

Pearse Doherty: Or Mr. Ó Broin's company does not have the figure. The purpose of this session is not just to discuss the social media companies. It is to look at what we need to do about authorised push payment fraud. There is no doubt, in my view, that the social media companies have a role to play. The culprits are the people who are scamming, swindling and so on, but companies cannot financially...