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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland (Resumed): Allied Irish Banks (26 Sep 2017)

Rose Conway Walsh: Okay. The bank has obviously made projections for the next 12 months. In the next 12 months we can say that AIB will not be selling any non-performing loans.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland (Resumed): Allied Irish Banks (26 Sep 2017)

Rose Conway Walsh: In respect of housing, it is reported that AIB will launch a proposal on housing soon. Is that accurate?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland (Resumed): Allied Irish Banks (26 Sep 2017)

Rose Conway Walsh: Is it correct that it will facilitate the purchase of 150 houses?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland (Resumed): Allied Irish Banks (26 Sep 2017)

Rose Conway Walsh: Has anybody in government approached the bank around playing a more active role in addressing the housing crisis?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland (Resumed): Allied Irish Banks (26 Sep 2017)

Rose Conway Walsh: I welcome the role being played by the bank but because of its size, it could play an even more significant role in addressing what is the real crisis. I will touch on a topic covered by Deputy Michael McGrath, the confirmation by the witness of his role as chief executive officer of AIB and EBS. Is he chief executive of the whole operation?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland (Resumed): Allied Irish Banks (26 Sep 2017)

Rose Conway Walsh: It is a bit confusing for people with the setting of two different strategies and sets of policies for two different sets of customers. It almost creates the illusion of competition and the running of two banks. There is an integral unfairness there as customers are treated differently, and I suppose that is why we have been contacted as a finance committee by customers aggrieved in that...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland (Resumed): Allied Irish Banks (26 Sep 2017)

Rose Conway Walsh: AIB needs to listen to its customers and what it tells us.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland (Resumed): Allied Irish Banks (26 Sep 2017)

Rose Conway Walsh: It should take it on board.

Seanad: Order of Business (26 Sep 2017)

Rose Conway Walsh: I and my team want to be associated with the expressions of appreciation of the National Museum, the Office of Public Work and the work of the Ceann Comhairle in bringing us here. Of course, it does not matter what are surroundings are but it is the work we do and how it impacts on the lives of ordinary people and their families that matters. What really matters are the lives of those who...

Seanad: Order of Business (26 Sep 2017)

Rose Conway Walsh: Until such time as men can have babies, I ask that the Minister come before the House and correct this anomaly immediately.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: I thank the bank representatives for their presentations. Most of the questions I wanted to ask have already been asked. I want to return to the bank's risk models and its risk models at the time of the banking collapse not showing up the dangers there. I want them to explain how the risk models the bank has in place at present are reflected in the bonus culture within the bank.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: Can I clarify with Mr. McLoughlin if there are any restrictions on the bank in terms of the bonuses that it can decide to give to its staff?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: That is good.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: So really what Mr. Farrell is saying is he is confident in the internal changes that have been made within the bank. If there was to be one red flag that would cause Mr. Farrell any concern in terms of his risk analysis for the next 12 or 24 months, what would it be?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: So Mr. Farrell is not at all concerned about the escalating property prices, particularly in Dublin and surrounding areas, and that people are paying way more than the value of the property.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: They are all covered internally. I want to ask about credit card charges and credit card interest rates. Is that something the bank has examined in terms of the average credit card rate? Why are the reductions in lending never reflected in the credit card rate? What is the gap between the official cash rate and the credit card rate? Can Mr. McLoughlin comment on that?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: How much profit does the bank make on credit card customers?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: Obviously there is another half that does and there are extortionate rates. I want to address the issue of the services that have been cut from rural Ireland. I want to very briefly outline what cash services were available as a norm before the recent changes and what services are now not available in a typical Bank of Ireland branch. I am very conscious I am short of time and have a...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: What have you taken away that customers do not have now inside the bank that they used to have?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Sector in Ireland: Bank of Ireland (21 Sep 2017)

Rose Conway Walsh: I live in a rural community. Nobody ever consulted the people who are loyal customers not only of Bank of Ireland but other banks. In many places, because Bank of Ireland did not close down its branches when other banks did, people moved to Bank of Ireland in good faith and now they find they are going in and talking to machines. They cannot get a human being to speak to. One of the...

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