Results 29,481-29,500 of 33,581 for speaker:Catherine Connolly
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: I understand from the Comptroller and Auditor General's report that this organisation is providing free services. Was he aware that it was receiving payments?
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: We do not know if it has provided services to a value of €10 million. We do not know if the figure is less or more.
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: I interrupted Ms Higgins. I am now going to give her a chance. I put it to her that letters were sent to tell applicants that their applications were closed or complete. How many such letters have been sent? We have completed over 2,000, about 2,020, applications. Our practice in terms of completions is that a completion occurs when somebody has gone through the process and has received...
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: Ms Higgins, please listen to me. There is huge upset. I realise some people are very happy with the service. Other applicants are not. I am simply reflecting what I have read and heard so I am asking Ms Higgins-----
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: Ms Higgins referred to 2,000 letters.
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: I did not ask what Caranua had completed. I asked Ms Higgins how many letters were sent out to applicants telling them that their application was complete.
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: A total of 2,219 telling the applicants. On every single occasion, was there a discussion with the adviser?
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: We are up to here with procedures and policies from every single institution that comes before us. I am talking about the implementation of the policy.
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: When Caranua's staff wrote to 2,219 people saying their applications were complete, was that the policy? What does it mean to say their applications were complete? Is that the end? Is it the case closed?
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: When did this policy come into being?
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: That is not correct. These letters were not sent out from day one.
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: Could Mr. Callaghan state when this was discussed at board level?
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: If I interrupted Ms Higgins, I apologise. I thought she was finished.
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: The most basic requirement is that one would write and convey a decision. What does it mean to say Caranua got into trouble because it did not do it? Is it not the most basic requirement that an organisation would write a letter stating its decision, stating the decision may be appealed, giving the time within which the appeal should be made and stating the appeals officer's name and how to...
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: Ms Higgins-----
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: Could Mr. O'Callaghan state whether this was discussed at board level?
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: Can I explain the significance of a decision? Somebody is allowed to appeal that so if they are not told in a letter, is that not a difficulty?
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: Let me just quote:Dear [G], Further to your conversation with your adviser, I am writing to confirm that your application with Caranua is now complete. As you know, we require receipts for all payments that we make to you and I would be grateful if you could return any outstanding receipts to us using the enclosed envelope. We are delighted to have been able to respond to the needs that...
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: Good.
- Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)
Catherine Connolly: No, no, no. The happiness is happiness coming from Caranua.