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Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: The company does not have any access to people's personal tax affairs. They can only have general information.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: This is worse, it is a redial. I thought one rang the number and someone would give one some general advice.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: People ring this number, which comes from England, at €2.90 a minute or €28 for ten minutes and they are connected to Revenue. The company gets the €2.90.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: Revenue does not even know the call is coming through this intermediary.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: Surely Revenue's telephone system has some way to recognise these numbers so that the person can be asked if they know that they have called through an intermediary that is charging €2.90.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: Revenue will have to implement a system to recognise incoming phone numbers. If it comes from a 1590 number the people should be told the minute they get through. Does Mr. Cody get my point?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: The people do get through to a Revenue official at the end of the day.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: They are being charged €2.80 a minute or €28 for ten minutes, however.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: It is not because it is advertised as a contact number.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: I am looking at them. It says that one should call the landline number directly if one has a complicated query. The company has an out in the small print of the advertisement.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: Revenue is doing all the work and TryWeb is getting all of the money for the phone call.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: Mr. Cody can understand why I am asking. It was highlighted. There is a real issue in this regard. People do not know about it until they get their phone bill or until they run out of credit halfway through a call.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: Okay. I have aired that point. It is important because we are all talking about contacting Revenue and there is a scam going on in that regard. The poor person making the phone call is the one who pays for it. Paragraph 6.3, at the bottom of page 18, has a small but interesting point in regard to compensation and legal costs. Under the heading "Claims by members of the public", there have...

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: We have made the point and it is one we all have to watch. I want to move to page 78 of the accounts, where I find one set of figures interesting, although we are not talking about billions. It is in regard to non-Exchequer receipts collected on the behalf of other Departments, agencies or EU member states. I found a few figures of interest. I have three questions. Revenue collected...

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: I know it is legacy.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: Could this be from estates?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: I am talking specifically about the health levy.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: Mr. Cody might send us a note.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: And a note on why, eight years later, the money has not been collected.

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 17 - Tax compliance interventions
Chapter 18 - Tax relief on film production
(28 Nov 2019)

Seán Fleming: Mr. Cody can send us a note. I have several questions in a similar vein. Under note 3, the local property tax, LPT, collection figure of €488 million is broken down. For example, there is €25 million for the household charge, which was €100 and which is from seven years ago, and the LPT arrears for 2012 to 2017. Why, six years later, are we collecting LPT that was not...

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