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Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: It is very legitimate that Members of the Oireachtas are concerned to fully understand and interrogate the finances of Irish Water. This is important in terms of State resources being provided to Irish Water and the accountability to the Minister and the Oireachtas of this important State company. The transparency of funding and accountability is achieved through a number of mechanisms which...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: To be clear, only people who are registered have recourse to the dispute resolution mechanism. It is important to note that everybody can register.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: Of course, it is, but sometimes in this House one must spell out the obvious. I am happy to do this for Senator David Cullinane.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: I reiterate that there is nothing unusual and that this type of dispute resolution mechanism is already in place for many utility companies and overseen by the Commission for Energy Regulation, CER, which has dealt with such matters independently and effectively for many years. I have never heard of any issue being raised by Members in this or the other House about how the CER carries out...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: The Water Services (No. 2) Act 2013 provides for codes of practice to be in place for Irish Water that will be approved by the independent regulator. It would be as a last resort where a dispute could not be resolved through the normal dispute resolution process in a company. This enhances the protection for customers and should be welcomed as a strong measure in the interests of the...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: The Senator is correct.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: This amendment proposes to remove the requirement that a person be registered as a customer with Irish Water to be entitled to avail of the dispute resolution service to be offered by the Commission for Energy Regulation, CER. Subsection (4) of section 5 requires that for a person to make a complaint to the commission, he or she must already have exhausted any dispute resolution mechanism...

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: Nothing.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: To be clear, Senator Cullinane should be aware that nothing in the legislation would preclude any person from going to the courts in the event of a dispute. This section provides customers of Irish Water with an additional mechanism for resolving disputes-----

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: -----outside the normal company process.

Seanad: Water Services Bill 2014: Committee Stage (Resumed) (22 Dec 2014)

Paudie Coffey: For the information of the House, the CER, which is an independent regulator, is already providing this service to customers of other utility companies, and it has published reports on these matters on its websites. The CER deals with unresolved issues after the company's complaints process is exhausted. The dispute resolution service is just one specific area of the energy customer team...

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Paudie Coffey: That is what I heard earlier on. He was opposed to it. This is a genuine initiative to assist people to adopt efficient measures in their households to reduce water consumption. They can spend that €100 as they wish, whether it is on water saving devices, rain harvesting devices or on maintaining a private well or septic tank system.

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Paudie Coffey: That is a recognition of affordability and it is designed to assist people. With regard to the general payment of water charges, I agree that there are two categories of people out there. There are those who have said clearly that they will not pay under any circumstances. Many of them can well afford to pay. There are those of whom I am very conscious who cannot pay and they are the ones...

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Paudie Coffey: We have debated this section quite considerably. I have outlined what is a sustainable model that will attract investment in our Irish water system and infrastructure, which we all agree is a vital resource. I repeat that we have put our cards on the table in respect of how we intend to establish it, how it will work and how we will fund it. It is essential that any Government shows...

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Paudie Coffey: Do we want to see cryptosporidium in our water? It was in the water supply of my home town in 2004. Children cannot drink such water or have a bath.

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Paudie Coffey: It is a terrible indictment of a water system that has failed our country and people.

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Paudie Coffey: I listened to Senator Ó Clochartaigh from Galway and cryptosporidium almost closed down Galway city and the tourism industry there a number of years ago, when restaurants could not serve water or cook with the water coming through the taps. We must all stand up to address this issue and be responsible in how we approach it. Future generations will not thank this Government or the...

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Paudie Coffey: I have said much and outlined our solutions. The Sinn Féin solution is to raise taxes and put more on the working people of this country. We want to keep taxes low and raise the money off balance sheet. We are telling the Seanad how this will be done. Sinn Féin Senators are speaking out of both sides of their mouth, unfortunately. They will be found out; that may not be now but...

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Paudie Coffey: The party will be found out.

Seanad: Water Services Bill 2014: Committee Stage (19 Dec 2014)

Paudie Coffey: I will stand in any election. I take my responsibility seriously and I will not go away. I will come back again and demonstrate that we have been proven right.

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