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Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: I agree but it is important the number is out there. We are not talking about thousands. It is a smaller number although any number is unacceptable.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: They may have been in situ in another property.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: How many disputes did the RTB encounter in 2023? I appreciate the number is in the report but the witnesses should have it there.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: Okay. I have written down that it was 7,417-----

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: That is a significant uplift.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: To go back to the timelines, the 9.3 weeks is obviously an average. What is the shortest and what is the longest within that?

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: Ms Loughlin should have known I would ask that because I have asked it before.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: I am aware of that.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: If Ms Loughlin does not have it for mediation, she will not have it for adjudication but I ask her to follow up in writing to the committee to outline the outliers on the long end and on the short end.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: That may be the case in some limited circumstances-----

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: -----but it would not be the general norm. It would be particularly useful to know the outlier on the short end. While I accept the outlier on the long end may be the result of something like an illness, as Mr. Keegan has suggested, the RTB may have managed to do it in three, four or five weeks on the short end. I would be very interested to see what we could potentially get to over the...

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: That relates to the phone lines the board operates.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: That was to be my follow-on question. That service is still outsourced. Approximately how many work on the outsourced phone line?

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: It was 92 when the RTB came before the committee in November 2022. I am surprised it is not more than that.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: That is very good.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: Of 2022. When the RTB was before the committee just after that, the situation was significantly different. That is welcome and I commend the RTB on that because it was a significant frustration for-----

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: It is seven or eight. It is not 17 or 18.

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: I understand that

Joint Oireachtas Committee on Housing, Planning and Local Government: Residential Tenancies Board: Discussion (2 Jul 2024)

John Cummins: A breakdown of the number of new tenancies versus renewed tenancies would be useful to have.

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