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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: I will come back to Mr. Masding. The agents that are front of house for all of these vulture funds are regulated. Is that the type of regulation Mr. Ryan is talking about? Does Pepper have an added piece of regulation that they do not have?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: I am talking about the agents that act for vulture funds. They are regulated by the Central Bank.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: So it is the same as the agents to which I have referred.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: There is nothing extra special about-----

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: Okay. Pepper has been here since 2012.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: How many court cases is Pepper involved in throughout the country as it tries to sort out different funds?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: Pepper would have a lot of cases before the courts-----

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: -----for different-----

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: There would be cases before the courts.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: I would like to ask about repossessions of homes. How many homes with repossession orders does Pepper have?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: How many last resorts does Pepper have?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: How many last resorts does Pepper have?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: From Pepper?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: Just for Pepper, please.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: Will Mr. Ryan give us some numbers around all of those? Will he provide the committee with some numbers and the detail around those numbers having regard to the length of time Pepper has worked with the customers? It is just to give us a flavour of what Pepper does.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: I ask Mr. Ryan to break them down for us relative to Pepper and its activities here since 2012. I refer to Pepper's use of receivers for a different cohort of customers. Does Pepper use receivers a lot?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: I understand that.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: I understand. I am just asking. I note the type of information to which Deputy Michael McGrath referred earlier which comes to committee members. People tell us that from 2012 or 2013 onwards, it has been extremely difficult to get in touch with Pepper. Others say Pepper has never engaged with them. We are told receivers are appointed and there is then no engagement with them. Receivers...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: Let me be clear about it. The reason I raise it here is that Mr. Ryan says how good and customer-focused Pepper is. He referred to Pepper's desire first and foremost to keep people in their homes. That is its goal. However, the experience of those who have contacted the committee has been that there were no negotiations. On the business side, it has been a matter of no negotiations and...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Sale of Permanent TSB Mortgage Loans: Discussion (6 Dec 2018)

John McGuinness: Pepper says "Hello, how are you?", the customer says "I am looking for all of my paperwork under FOI" and Pepper says "Go to a solicitor." That is in another email. I do not think these are made up. I think these are from different people. Pepper then presses them into court. The first court date is in 2018 and the next hearing is November 2019. It seems to me from this that Pepper is...

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