Results 14,081-14,100 of 40,550 for speaker:Joan Burton

Written Answers — Social Welfare Appeals: Social Welfare Appeals (16 Feb 2012)

Joan Burton: I am advised by the Social Welfare Appeals Office that following an oral hearing of the appeal, the Appeals Officer referred the case to a Social Welfare Inspector for further investigations and clarification of certain aspects. The appeal has recently been returned to the Appeals Officer who is now considering the appeal in the light of all the evidence submitted, including that adduced at...

Written Answers — Redundancy Payments: Redundancy Payments (16 Feb 2012)

Joan Burton: An application in respect of the person concerned was received in the Department on 2 February. Online claims received after 3 October 2011 are being processed within six to eight weeks of receipt. Manual lump sum claims received in December 2011 are also currently being processed. These are general processing timeframes for straightforward redundancy claims. Processing times can vary...

Written Answers — Social Insurance: Social Insurance (16 Feb 2012)

Joan Burton: PRSI credited contributions are an integral part of the social insurance system. For the most part they are linked to having an underlying entitlement to a social welfare payment while temporarily detached from the labour force or having entitlement to statutory leave. The primary purpose of PRSI credits is to secure social welfare benefits and pensions of employees by covering gaps in...

Written Answers — Social Welfare Benefits: Social Welfare Benefits (16 Feb 2012)

Joan Burton: I confirm that the department is in receipt of an application for carer's allowance from the above named person. On completion of the necessary investigations relating to all aspects of his claim a decision will be made and the person concerned will be notified directly of the outcome.

Written Answers — Social Welfare Appeals: Social Welfare Appeals (16 Feb 2012)

Joan Burton: The Social Welfare Appeals Office has advised me that the disability allowance claim of the person concerned was disallowed following an assessment by a Medical Assessor who expressed the opinion that he was medically unsuitable for the allowance. An appeal was registered on 31 January 2012 and in accordance with the statutory procedures the relevant department papers and the comments of the...

Written Answers — Social Welfare Benefits: Social Welfare Benefits (16 Feb 2012)

Joan Burton: The number of applicants for DCA that were received, awarded and refused in the last three months is set out in the table. Month Applications received Applications fully processed in the month Applications awarded Applications refused November 484 397 98 299 December 299 275 152 123 January 338 786 166 620 Total 1121 1458 416 1042 The Deputy should note that as it can currently take...

Written Answers — Departmental Staff: Departmental Staff (16 Feb 2012)

Joan Burton: The table sets out the numbers of persons currently employed in the Department of Social Protection and its agencies in each of the salary bands as requested. The table sets out the numbers of persons currently employed in the Department of Social Protection and its agencies in each of the salary bands as requested. Salary band € per annum Number ofemployees 0 – 10,000 50 10,001...

Written Answers — Social Welfare Appeals: Social Welfare Appeals (16 Feb 2012)

Joan Burton: The Social Welfare Appeals Office has advised me that the appeal from the person concerned was referred to an Appeals Officer who proposes to hold an oral hearing in this case. There has been a very significant increase in the number of appeals received by the Social Welfare Appeals Office since 2007 when the intake was 14,070 to 2010 and 2011 when the intake rose to 32,432 and 31,241...

Written Answers — Social Welfare Appeals: Social Welfare Appeals (16 Feb 2012)

Joan Burton: I am advised by the Social Welfare Appeals Office that an Appeals Officer, having fully considered all the evidence, disallowed the appeal of the person concerned by way of summary decision. Notification of the Appeals Officers decision issued 5 October 2011. Under Social Welfare legislation, the decision of the Appeals Officer is final and conclusive and may only be reviewed by the...

Written Answers — Social Welfare Appeals: Social Welfare Appeals (16 Feb 2012)

Joan Burton: The Social Welfare Appeals Office has advised me that the appeal from the person concerned was referred to an Appeals Officer who proposes to hold an oral hearing in this case. There has been a very significant increase in the number of appeals received by the Social Welfare Appeals Office since 2007 when the intake was 14,070 to 2010 and 2011 when the intake rose to 32,432 and 31,241...

Written Answers — Social Welfare Complaints: Social Welfare Complaints (16 Feb 2012)

Joan Burton: A formal comments and complaints procedure has been in operation in my Department since 2002, details of which are available at www.welfare.ie. Customers can make formal complaints to my Department in person, by telephone, on line, by e-mail or in writing. Upon receipt, a complaint is immediately acknowledged in writing. It is sent to the relevant complaints officer and dealt with within 15...

Written Answers — Departmental Staff: Departmental Staff (16 Feb 2012)

Joan Burton: The Civil Service Code of Standards and Behaviour sets out the standards required of all civil servants in the discharge of their duties in relation to service delivery, probity and appropriate behaviour at work. In addition, certain designated officers in my Department are also covered by the Ethics in Public Office Act 1995 and the Standards in Public Office Act 2001.

Written Answers — Departmental Correspondence: Departmental Correspondence (16 Feb 2012)

Joan Burton: The Department operates in the region of 70 separate welfare schemes and processes in the order of 2.5 million applications annually under these schemes. There is no evidence that there is any significant problem in my Department regarding missing claim documents. It is important, however, that customers when submitting claims follow carefully the instructions outlined in the application...

Written Answers — Departmental Staff: Departmental Staff (16 Feb 2012)

Joan Burton: My Department is committed to providing a professional, inclusive and timely service that is responsive to the needs of its clients. It is also committed to conducting its business in an impartial, open and transparent manner and seeks to treat people fairly, with dignity and respect. A customer charter setting out the standards of service that people can expect in their dealings with the...

Written Answers — Social Welfare Appeals: Social Welfare Appeals (16 Feb 2012)

Joan Burton: The Social Welfare Appeals Office has advised me that an appeal by the person concerned was registered in that office on 23rd August 2011. It is a statutory requirement of the appeals process that the relevant Departmental papers and comments by or on behalf of the Deciding Officer on the grounds of appeal be sought. These papers were received in the Social Welfare Appeals Office on 06th...

Written Answers — Social Welfare Appeals: Social Welfare Appeals (16 Feb 2012)

Joan Burton: The Social Welfare Appeals Office has advised me that an appeal by the person concerned was registered in that office on 18th October 2011. It is a statutory requirement of the appeals process that the relevant Departmental papers and comments by or on behalf of the Deciding Officer on the grounds of appeal be sought. These papers were received in the Social Welfare Appeals Office on 17th...

Written Answers — Social Welfare Benefit: Social Welfare Benefit (16 Feb 2012)

Joan Burton: I confirm that the Department is in receipt of an application for disability allowance from the above named person. On completion of the necessary investigations on all aspects of the claim a decision will be made and the person concerned will be notified directly of the outcome.

Written Answers — Social Welfare Benefit: Social Welfare Benefit (16 Feb 2012)

Joan Burton: The person concerned applied for disability allowance on 26 July 2011. The medical evidence supplied with her claim was referred to one of the Department's medical assessors who was of the opinion, based on the information supplied, that she was not medically suitable for disability allowance. The deciding officer accepted this opinion. The deciding officer further decided that the person...

Written Answers — Social Welfare Benefit: Social Welfare Benefit (16 Feb 2012)

Joan Burton: An application for domiciliary care allowance was received on the 27th October 2011. This application was referred to one of the Department's Medical Assessors who found that the child was not medically eligible for the allowance. A letter issued on the 10th January 2012 advising of the decision. In the case of an application which is refused on medical grounds the applicant may submit...

Written Answers — Social Welfare Benefit: Social Welfare Benefit (16 Feb 2012)

Joan Burton: The person concerned has been awarded rent supplement on the 14th February 2012. The 2011 rent rates are applicable to the person concerned as per the commencement date on the lease. The person concerned is in receipt of his full entitlement to rent supplement based on his household circumstances.