Results 13,061-13,080 of 14,090 for speaker:Marc MacSharry
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Why would Ms Lennon say that Sligo did not have the experience of customer care centres before Eir?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Does Ms Lennon accept that it was an incorrect statement?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Ms Lennon either believes it or that is what she is saying.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Is it correct that Ms Lennon said that Sligo did not have experience of customer care centres before Eir set up there?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Would Ms Lennon like to retract that?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: That is good. For the record, MBNA employed thousands and had downscaled substantially when it became Bank of America, and Avantcard after the fact. They would have been available. Toucan Telecommunications had also been in Sligo for a number of years, so its former staff would have been available. Abtran, which did its direct recruitment locally and did not go all the way to Cork to seek...
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Ms Lennon can blame social media.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: I understand that now, and I thank Ms Lennon for clarifying it. She will understand, however, that social media is alive as we speak with people who are very frustrated. If there is an alternative in Sligo, Eir will not be on the list of companies from which we will get our sports channels, mobile networks or landlines. I say this as a loyal customer whose family worked for Eir for a...
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: It is important that Ms Lennon clarifies that and I suggest that she contact her staff in Sligo, whether it is the guys who go up poles or those in the call centre, to say she is committed to them. What is Eir's long-term commitment to the centre in Sligo?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: It is good to have that statement as well.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: What is the rate of attrition for the Sligo staff?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: How much lower, as a percentage, are the salaries paid to Sligo-based contact centre staff compared with those in Dublin?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: I am sure this analysis can be done by actuaries or other analysts within the company. With regard to a whole-time equivalent, how much cheaper is it to have a contact centre in Sligo than it was for that contract?
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Are pay rates in Limerick and Cork-----
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: I thank Ms Lennon for her candid answers. I ask that she contact her staff in Sligo to address her commitment to them given the discourse here this morning and last night. I humbly suggest that when recruiting in Sligo perhaps a Cork-based recruitment firm is not the best way to proceed.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: Of course, it is a reputable firm but I bet it is better at recruiting in Cork than in Sligo.
- Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)
Marc MacSharry: It is regional.
- Written Answers — Department of Finance: Covid-19 Pandemic Supports (26 Nov 2020)
Marc MacSharry: 140. To ask the Minister for Finance the number of businesses in counties Sligo and Leitrim that have qualified for support under the Covid restrictions support scheme; and if he will make a statement on the matter. [39199/20]
- Written Answers — Department of Education and Skills: School Admissions (26 Nov 2020)
Marc MacSharry: 284. To ask the Minister for Education and Skills the reason a student (details supplied) is being refused a place in three schools; the assurance she can provide to allay the fears and upset of the student's parents that there will be a place in a local school for the next school year; and if she will make a statement on the matter. [39508/20]
- Public Accounts Committee (2 Dec 2020)
Marc MacSharry: I thank the Chairman for his apology, which I accept. Like Deputy Verona Murphy, I do not condone the content of the tweet, which was insensitive and inappropriate. It caused hurt to victims and descendants of victims and people who have a particular perspective. I respect and fully understand that. The Committee of Public Accounts is not the place for what some people are seeking,...