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Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: There is one in Clonskeagh. I have seen a few new ones, but that does not mean there is-----

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: It is a commercial decision.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: I have a few small points. On the waiting time, does ComReg do any mystery shopping? Most people's initial reaction is that they cannot stand the chatbots where everything is formulaic. They get onto a call centre. Does ComReg monitor how long it takes to speak to people about the issues they are having?

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: Eir was before the committee a few years ago. There was a big issue. It was on "Prime Time". There was a lot of talk about it at the time and I do not know whether it has improved. There seems to be a glitch with top-ups now. Many people are on bill pay, but if people top up €20 with a particular mobile phone provider, €10 vanishes and they get €10 credit, not...

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: In this case, I got €10 but not the other €10. That argument does not work in this scenario.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: What is the timeline on that, before ComReg can pursue it? Is it six months, a year or two years?

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: I will have to check my credit card statements. Does Senator Craughwell want to add anything else?

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: I thank Ms Dixon and Mr. Hickey for their contributions today and for the work they do. I am sure we will see them again. The next meeting of the joint committee will be a private meeting on MS Teams at 4 p.m. next Tuesday, 28 May.

Seanad: Employment Permits Bill 2022: Report and Final Stages (28 May 2024)

Gerry Horkan: I welcome to the House the Minister of State at the Department of Enterprise, Trade and Employment, Deputy Emer Higgins. Before we commence, I remind Senators that a Senator may speak only once on Report Stage, except the proposer of an amendment, who may reply to discussion on the amendment. Each amendment must be seconded. Amendments Nos. 1 and 2 are related and may be discussed...

Seanad: Employment Permits Bill 2022: Report and Final Stages (28 May 2024)

Gerry Horkan: Before I put the question, I welcome to the Visitor's Gallery our guests from the school of law at Duquesne University, Pennsylvania. They are welcome to Seanad Éireann and Leinster House. We hope they are having a good time in the Houses of the Oireachtas and in Ireland. They are very welcome. I hope they enjoy their day.

Seanad: Employment Permits Bill 2022: Report and Final Stages (28 May 2024)

Gerry Horkan: Amendment No. 3 is in the name of Senators Higgins, Ruane, Black and Flynn. It arises out of committee proceedings. Senator Higgins will need a seconder.

Seanad: Employment Permits Bill 2022: Report and Final Stages (28 May 2024)

Gerry Horkan: We will go from Senator Higgins to the Minister of State, Deputy Higgins. The Minister of State can go ahead.

Seanad: Employment Permits Bill 2022: Report and Final Stages (28 May 2024)

Gerry Horkan: Before I bring Senator Higgins in, I welcome to the Public Gallery the group from Truagh Spirit, who are guests of the Minister, Deputy Humphreys. They are very welcome to Leinster House and Seanad Éireann. I hope they are enjoying their time here.

Seanad: Employment Permits Bill 2022: Report and Final Stages (28 May 2024)

Gerry Horkan: The Senator cannot contribute again.

Joint Oireachtas Committee on Transport, Tourism and Sport: National Cyber Security Centre: Discussion (29 May 2024)

Gerry Horkan: Apologies have been received from Deputy Cathal Crowe. The purpose of the meeting is to meet with representatives of the National Cyber Security Centre, NCSC, to discuss its activities and operations. I am pleased to welcome on behalf of the committee its director, Dr. Richard Browne; Ms Kerri-Ann Woods, the programme management office lead, who is joining us remotely; and Mr. Joseph...

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