Results 9,821-9,840 of 10,460 for speaker:Gerry Horkan

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: I welcome Deputy Alan Farrell to the committee. He is our newest member who arrived today in place of the new Minister of State, Deputy Dillon.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: That is particularly true for landlines.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: I think the term is "irreplaceable", but that is different. In any event, we will go back to doing business. I hope the Minister of State, his sister and their friends will enjoy their day in Leinster House.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: I will walk out now if the Deputy wants.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: I thank Deputy O'Rourke. The next speaking slot is mine. I want to touch on a few general aspects of ComReg. While everyone probably knows it exists many us probably do not know a great deal about what it does with regard to staff and all the different regulated entities it has. It is my understanding that it covers land line, mobile, broadband, broadcasting and postal services. I am not...

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: How many staff operate ComReg?

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: People may think of radio spectrum as radio stations but it is much more than that.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: When we refer to radio spectrum in that context, is this the RTÉ mast on top of Three Rock Mountain kind of radio waves or is it phone masts?

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: Is ComReg doing the radio licences for local radio stations? That is not you guys?

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: Is that for the benefit of the virtual operators?

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: I am not sure it even said that.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: Is there an element of enforcement within each of those sections, except corporate services?

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: The ComReg enforcement strategy is based on four principles. Obviously, the culture of compliance has to the best of all in that the people just do what they are supposed to do. They comply with the codes of conduct, and they do not stray from them. People can access the complaints system and get them dealt with quickly. Then there is active monitoring, targeted enforcement and effective...

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: So ComReg is not really going out looking for stuff: it is waiting for it to come in.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: I suppose by definition this involves bigger money.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: Where the consumer has a complaint with Eir, Three or whichever operator, who should they go to? Should they go to their operator first or should they go to you guys first, or would Ms Dixon prefer if they did not go to ComReg because if they did not go to you they can get it resolved with their operator?

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: That is two days and ten days.

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: There are so many operators and so many different tariffs that I do not know if even ComReg knows how many mobile phone tariffs there are. There are probably hundreds and hundreds, like health insurance, and people are probably more likely to move house before they move from their phone operator because it is probably not enough to justify doing it. Does ComReg have an idea of the...

Joint Oireachtas Committee on Transport, Tourism and Sport: ComReg’s Enforcement Functions: Discussion (22 May 2024)

Gerry Horkan: Everyone should be getting a statement.