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Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: Who is paying the rent for the office accommodation? This is a constant confusion.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: That is great. My next comment is on PeoplePoint. PeoplePoint is the human resources and pensions shared service centre for the Civil Service. Then there is payroll shared services, which pays out the pensions. Have all the organisations Ms Murphy-Fagan has mentioned bought into both of those services?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: Are they all on board both systems?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: Of the Departments and bodies Ms Murphy-Fagan has mentioned.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: My colleagues made valuable points on the savings of money. Is Ms Murphy-Fagan in a position to comment on that other than what she has already said?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: I presume that at the end of this year there will be an evaluation done by some independent body to establish the savings achieved.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: Is there a plan to do that?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: It is established.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: At the end of year one, would it not be very appropriate to do an analysis?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: So by this time next year - and I hope we are all here - Ms Murphy-Fagan would be able to tell us what savings have been made.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: The Comptroller and Auditor General's report comments on a number of specific items and states that at the end of 2016, there were 388 cases outstanding for more than a year with no recoupment plan. Is that being dealt with?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: Tell me how it has changed. Who can tell me how that has changed? Have the 388 cases been dealt with? Have they all had recoupment plans put in place?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: Not the figure of 388 cases.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: That is right. At the end of the year there were 388 cases, at a value of-----

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: I accept that and there are always cases and we have to bring humanity into it. I am asking factual questions. Of the 388 cases identified at the end of 2016, how many have been dealt with? Has a recovery plan been put in place? There was no recoupment plan in place for that identified number.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: That is important, not that I want to zone in, and I realise in the overall scheme it is a smaller fraction and I put it in context. However, at the same time, a lot of the changes that have been mentioned here today have I think sprung from the analysis by the Comptroller and Auditor General. That is to be welcomed and the office has taken on board all the recommendations. However, I...

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: I have read all that.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: The root analysis report has been completed.

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: What is Ms Lyons's prediction for this time next year? Will there still be 388 cases with no recoupment plan for over a year? Will that be dealt with and gone?

Public Accounts Committee: 2016 Annual Report of the Comptroller and Auditor General
Chapter 10: Shared Services - Management of Salary Overpayments
Appropriation Accounts 2016
Vote 18 - National Shared Services Office
(1 Feb 2018)

Catherine Connolly: Another fact identified was 648 case management system overpayments for which no value had been recorded.

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