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Seanad: Assisted Decision-Making (Capacity) (Amendment) Bill 2022: Committee Stage (Resumed) (6 Oct 2022)

Gerry Horkan: Senator.

Seanad: Assisted Decision-Making (Capacity) (Amendment) Bill 2022: Committee Stage (Resumed) (6 Oct 2022)

Gerry Horkan: The Senator may. I am just conscious that we have spent 45 minutes on this. I know that it is an important topic, but we have at least 36 more amendments to deal with, as well as another section that is being opposed. The Senator was hoping that the Minister might reflect on this before Report Stage, and he is not going to put the question to a vote. I think we have deliberated well. By...

Seanad: Assisted Decision-Making (Capacity) (Amendment) Bill 2022: Committee Stage (Resumed) (6 Oct 2022)

Gerry Horkan: I thank Senator Mullen. I will bring in Senator Doherty and the Minister might address that point that he is in a position to reflect on it and then, we might be able to move on.

Seanad: Assisted Decision-Making (Capacity) (Amendment) Bill 2022: Committee Stage (Resumed) (6 Oct 2022)

Gerry Horkan: On the specific point as to whether the Minister is in a position to reflect, between now and Report Stage, on the points Senator Mullen was making.

Seanad: Assisted Decision-Making (Capacity) (Amendment) Bill 2022: Committee Stage (Resumed) (6 Oct 2022)

Gerry Horkan: I thank the Minister.

Seanad: Assisted Decision-Making (Capacity) (Amendment) Bill 2022: Committee Stage (Resumed) (6 Oct 2022)

Gerry Horkan: I am trying to facilitate the debate but it is not a to-and-fro discussion. The Senator should put his questions and I will then let the Minister respond.

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: That is all right. The Chairman is not stuck with Senator Craughwell for now at any rate.

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: Of course he is. Many of the points I have on my list have been raised. I am still struck by the fact that of all the industries in the world, the airline industry is the one with the most fail-safe and backup procedures. If an engine fails, the plane can fly with one engine. They have all those kinds of systems, rightly so, but I am still a little baffled. Despite the interrogation by...

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: I am just wondering because it has happened in other systems. Could it have been the case that the failure of the main system caused the backup system to overload?

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: As a result of the main system going down, was the backup system overstretched to such an extent that it could have crashed?

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: This happened on 10 September. If it had happened on 11 September, we would have a load of extra conspiracy theorists asking how it could happen to an airline the size of Aer Lingus that has the backup of the International Airlines Group with its technology, including airlines such as British Airways, Iberia, Vueling, and other large airlines, each with hundreds of aircraft. Most people,...

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: All airlines have learned, be it from systems crashes or whatever else. Technology has moved on, such as better fire retardant measures and so on. We always learn from the mistakes of the past. I presume best practice may be upgraded to a new level of best practice as a result of what happened. Of the 30,000 passengers, some 20,000 rebooked or flew a couple of days later. Did the other...

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: Another 10,000 did not travel at all.

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: The 20,000 people who were delayed flew on additional services during the week.

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: Some 20,000 of the 30,000 passengers affected were on services that were delayed. It was the original service which flew later.

Joint Oireachtas Committee on Transport, Tourism and Sport: Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion (5 Oct 2022)

Gerry Horkan: The 10,000 were mostly reaccommodated on later flights.

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