Results 6,521-6,540 of 26,537 for speaker:John McGuinness
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: Is Mr. Byrne familiar with the application made to the Department of Public Expenditure and Reform in relation to the IT system?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: My understanding from a meeting we had with the HSE in April was that this application was made around then. We are now heading into November and December and is it the case, Mr. O'Brien, that another ten days has been granted to do the plan?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: No, but the plan is being done and another number of days has been applied for. Is it ten days? Have you applied for ten days?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: In term of the expenditure for next year, there are 15 different cost centres and an application has been made to the Department. I questioned Mr. Watt when he was before the committee the last day and we asked for a response. It took him a considerable length of time to get together a paragraph to explain that there is a business plan being put together. Why has it taken all that time to...
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: I am asking specifically about this application.
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: Was the application this year not a formal submission?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: As the manager of the HSE, what is the earliest date Mr. O'Brien would expect a decision to be made? We are tired of listening to the Department tell us that they do not have the systems in place. It is important for the HSE that the systems are in place.
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: Before I turn to the communications section could Dr. McLoughlin indicate whether he will answer parliamentary questions when he becomes Accounting Officer in 2015 or will he refer them to the HSE?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: What about the parliamentary questions of the rest of my colleagues as well?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: When we table parliamentary questions they are referred to the HSE.
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: No, I refer to the system of parliamentary questions in the House. Currently, questions to the Department are referred to the HSE. One has to wait a long time before one gets some answers, in particular to urgent questions. The norm for parliamentary questions is that they are answered within three or four days. Will Dr. McLoughlin adopt such an approach or is that a policy matter?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: Will Dr. McLoughlin insist on the HSE delivering the information to him in a prompt fashion? I am trying to get a feel for the direction Dr. McLoughlin will take.
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: On the communication about the medical card system, Dr. McLoughlin said 200 staff are involved in the processing of medical cards. Does that include the communications area? Dr. McLoughlin referred to a helpline and additional staff numbers for information campaigns. Are they over and above the 200 staff?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: When people ring to inquire about the medical card system are they ringing a call centre?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: The staff are appropriately trained for the purpose. What is the cost of the call centre?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: The HSE has 200 staff employed on the processing of medical cards but there is an additional cost for the outsourcing of the communications element of the work.
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: Could the HSE provide a note on the information in terms of cost and how the system operates?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: How many people have been trained to work in the call centre?
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: I appreciate what Mr. Burke is explaining but how many people did the HSE train, regardless of the level of queries, for the call centre? That is what I want to know. What was the cost of the training and of running the call centre? They are important issues. I also want to know how much of the cost of the communication network, outsourced or not, has been factored into the budget for...
- Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General
Chapter 22 - Eligibility for Medical Cards (14 Nov 2013) John McGuinness: For what?