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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Overview of the Credit Union Sector: Discussion (21 Mar 2017)

Seán Sherlock: In other words, if there is an outlier who does not fit all the criteria vis-à-visregulation, in a one-tier system of regulation one cannot develop new business models or innovate. I think that is the core message we are getting from the witnesses.

Health (Amendment) Bill 2017: Committee and Remaining Stages (22 Mar 2017)

Seán Sherlock: I wish to speak to section 5, le do thoil.

Health (Amendment) Bill 2017: Committee and Remaining Stages (22 Mar 2017)

Seán Sherlock: I received correspondence from the Ceann Comhairle. I had proposed an amendment to section 70 of the Health Act 1970 and I will refer specifically to that section. My proposed amendment related to screening tests for foetal anomalies. The original wording going back to 1970 was that "A health board shall make arrangements for carrying out tests on persons without charge, for the purpose of...

Health (Amendment) Bill 2017: Committee and Remaining Stages (22 Mar 2017)

Seán Sherlock: The Minister of State's position is contradictory. I tabled Parliamentary Question No. 254 on 2 February. Effectively, I asked whether all pregnant women in Ireland had access to a foetal anomaly scan and for the number of foetal anomaly scans relative to actual births for every individual maternity unit in the State for the years 2015 and 2016 in tabular form. I will cite the HSE's...

Written Answers — Department of Health: Medical Card Applications (22 Mar 2017)

Seán Sherlock: 231. To ask the Minister for Health the reason persons (details supplied) were refused medical cards and informed that if they were not married and instead cohabiting, they would have received such a card. [14552/17]

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: The next item on our agenda is an engagement with the Financial Services Ombudsman. Before we begin, I remind members, witnesses and those in the Visitors Gallery to switch off their mobile phones. I welcome Mr. Ger Deering, the Financial Services Ombudsman and Ms Elaine Cassidy, deputy Financial Services Ombudsman. I thank them for coming before the committee. The Joint Committee on...

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: The Senator has the floor. She can take that forward in the context of the Bill she is proposing on another day but my instinct is to give people the floor and as much time as they need.

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: I have one or two questions. What was the total number of complaints in 2016?

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: So 2,491 were resolved. Have complainants the right to legal representation?

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: What is the modality of the dispute resolution service? If I make a complaint as a citizen, I am contacted by the ombudsman's office. What happens then?

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: Can the Financial Services Ombudsman requisition documents and telephone records from the banks in dealing with a person's complaint?

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: Mr. Deering has mentioned that a new step has been added to the process - preliminary findings.

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: Have they ever differed from the final determination or decision?

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: Okay.

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: Is the legislative lacuna impeding the embedding of the two offices?

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: Has the Financial Services Ombudsman been given a definitive timeline for implementation of the legislation?

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: With members' agreement, we will ask the relevant Department why there is a hold up in progressing the drafting of the legislation. I am not aware that we have even received the heads of a Bill at this stage.

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: October 2016.

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: I am member of that committee. Mea culpa.

Committee on Public Petitions: Engagement with Financial Services Ombudsman (22 Mar 2017)

Seán Sherlock: That is fair enough. I recall it now. Please forgive me. We have a new development in the motor industry regarding the provision of 0% finance. The personal contract plan, PCP, is one model and there are others. I have anecdotal evidence that people have taken out a PCP product. It is so prevalent at this stage that I do not think I will offend anybody by naming the brand. The...

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