Results 421-440 of 6,541 for speaker:Ruairí Ó Murchú

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: I have encountered people who were complaining they could not make the complaints and went to ComReg.

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: I accept that. Reputational damage has been referred to. I believe the witnesses need to consider a payback to customers. It is not for us to make a determination on that, however. Eir is 30 staff short of the number it would like. I imagine it might need to review that. People have referred to the consideration of wage structures and so on but these are issues for Eir itself. Eir...

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: It will be consistently reviewed.

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: I disagree with some points that have been made. A skill set is needed to deal with calls. The employee needs to be able to work through the information and training given. It is the second tier, however, that will require technical information.

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: Has Eir sufficient capacity at technical support level? The delegation has talked about the building of the IFN. Is there capacity in this regard?

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: I accept that. I do not want to repeat a number of points that have been made. Obviously, Eir has been dealing with the time it takes people to make contact. Issues have also arisen in that people who have passed away have been sent invoices. I imagine Eir will need to review procedures in that regard. People can sometimes understand delays given the added logistics and so on but when...

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: Exactly. Elderly people, in particular, are encountering difficulties, specifically with telephone line questions that are not being dealt with. They are not people who will make contact via the Internet. I have had one or two of these cases but I will give them to the witnesses afterwards.

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: Somebody raised with me the cost of rental of a landline. In many cases, it affects old people, possibly in areas where the mobile coverage is not great. Rental can sometimes be more expensive than the calls made. People are cancelling the lines. Is that a matter that could be investigated?

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: With regard to Eir's mobile network, people in areas without a good mobile coverage who use the network for broadband sometimes use a TP-Link router and attach an antenna that provides extra capacity. Has Eir had many issues in relation to that? I assume the company has noted a pick-up in the number of people doing that? I am aware that ComReg has difficulties with the use of some of these...

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: This is a make-do until we have a greater proliferation of broadband.

Joint Oireachtas Committee on Transport, Tourism and Sport: Broadband Connectivity and Telecommunications Issues: Eir (25 Nov 2020)

Ruairí Ó Murchú: I thank Ms Lennon.

Ceisteanna ar Reachtaíocht a Gealladh - Questions on Promised Legislation (26 Nov 2020)

Ruairí Ó Murchú: I thank the Tánaiste for his clarity in stating that there will not be a ban on cross-Border travel. The Environmental Protection Agency, EPA, has stated that the outlook for the environment in Ireland is not good unless all sectors are addressed. I would like to discuss Irish Water. There are 113 priorities for dealing with pollution. Raw sewage is being pumped into the water in...

Topical Issue Debate: Brexit Issues (26 Nov 2020)

Ruairí Ó Murchú: It has already been said that this issue is absolutely straightforward. We have been dealing with Brexit and we all realise there is no good Brexit for Ireland. We have looked at mitigation, which is what the withdrawal agreement and the Irish protocol are about. We hope that we will have them. What we have here is hauliers who are currently operating with recognised CPC qualifications...

Topical Issue Debate: Brexit Issues (26 Nov 2020)

Ruairí Ó Murchú: I thank the Minister of State for her response. We also need an answer on the related issue of residency. Like Deputy McHugh, I obviously put this completely down to our interaction at the Joint Committee on European Union Affairs yesterday. The constituent of mine who approached me on this issue thanks the Minister of State and me, as well as Deputy McHugh for the small part he played in...

Mental Health Parity of Esteem Bill 2020: Second Stage [Private Members] (26 Nov 2020)

Ruairí Ó Murchú: I commend Deputy Ward on bringing forward this Bill. I agree with a lot of what has been said about the parity of esteem required in respect of mental health services and dealing with mental illness. I also accept that the issue is not necessarily straightforward. It involves some of the difficulties we deal with every day. There is the question of whether someone has an actual diagnosis....

Written Answers — Department of Finance: Tax Reliefs (26 Nov 2020)

Ruairí Ó Murchú: 83. To ask the Minister for Finance the engagement he has had with chambers of commerce and an organisation (details supplied) regarding personal tax liabilities for employees resident in Ireland but who work in Northern Ireland; and if he will make a statement on the matter. [36710/20]

Written Answers — Department of Finance: Brexit Preparations (26 Nov 2020)

Ruairí Ó Murchú: 121. To ask the Minister for Finance the additional resources being allocated to the Revenue Commissioners following the Brexit checklist sent to approximately 225,000 businesses; and if he will make a statement on the matter. [30601/20]

Written Answers — Department of Finance: Brexit Preparations (26 Nov 2020)

Ruairí Ó Murchú: 199. To ask the Minister for Finance the number of businesses to date in County Louth that have been allocated an EORI number; and if he will make a statement on the matter. [30600/20]

Written Answers — Department of Transport, Tourism and Sport: Road Projects (1 Dec 2020)

Ruairí Ó Murchú: 183. To ask the Minister for Transport, Tourism and Sport if Transport Infrastructure Ireland, TII, has received an application for a roadside barrier at a location (details supplied) in County Louth; the length of time it will take for a decision on its installation to be made; and if he will make a statement on the matter. [39956/20]

Written Answers — Department of Health: Disability Services Provision (1 Dec 2020)

Ruairí Ó Murchú: 706. To ask the Minister for Health if there is a clinical psychologist currently working at Mounthamilton House, Dundalk, County Louth; the current average waiting time for psychological assessment at the centre; his plans to put additional personnel in place; and if he will make a statement on the matter. [39961/20]