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Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: I want to use my time for the other issues. I am asking Ms Higgins if she withdraws those comments.

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: Unreservedly?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: Thank you. They should not have been made. Let us move on to what happens when Caranua writes to applicants to tell them their case is closed. Has that happened?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: Mr. O'Callaghan is on the board. When did he sign off on this policy that applicants would be written to and told their case was completed?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: I am asking Mr. O'Callaghan as chair of the board, about the board.

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: This board has been set up under statute, and it has a duty. Policy and procedures are set by the board.

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: I would like to finish on the board. Mr. O'Callaghan is the CEO and he has a job to do. He is paid for that job. The board has a separate job. When did it meet and discuss this and change policy that applicants would be written to informing them their case had closed?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: I understand that and the board is entitled to look at prioritising.

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: The board is entitled to make policy and do what it did and we are entitled to see how it arrived at that decision.

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: There was no decision at board level about instructing the executive to write to people to tell them their cases were completed.

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: This is a scheme that was set up to apply on a needs basis. Therefore, an applicant comes forward on that basis. I understand Caranua was applying the policy on that basis and that, therefore, an applicant might have come back again on that basis and been assessed accordingly. I am asking a very simple question. When did that policy change?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: I asked when the policy was changed because a substantial number of letters were sent to applicants to state their cases had been closed, or they were told on the telephone that they had one bite at the cherry, or words to that effect. I see a head nodding. I am going to come back to Ms Higgins about how many letters went sent. Mr. O'Callaghan is clearly telling me that no policy decision...

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: When was that?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: I have a number of quick questions. The telephone calls were primarily answered by agency staff?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: I am sorry; I was indistinct. The number of agency staff was extraordinarily high, given the pressure. Caranua had no staff and went for agency staff. Is that right? What was the highest percentage of agency staff?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: What was the highest percentage?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: While he is getting the figures, I want to know the highest percentage and the cost. In addition, I asked a direct question. I hope Mr. Yeomans is coming back to me with the list of external and internal audits - all of the reports. There was one from Mazars and I heard another one mentioned in answer to Deputy David Cullinane. Please give me a list and the price. One figure has been...

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: That is table 4 in the briefing document.

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: It covers temporary agency staff. Will Mr. Yeomans take me through it?

Public Accounts Committee: Caranua Financial Statements 2014 and 2015 (13 Apr 2017)

Catherine Connolly: The figures for temporary agency staff are 7.7 and 13.8. Is that right?

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