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Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Did the cash flow projections not indicate, apart from calls, that to break even the investor would have to reach certain cash levels? That is why it received an increased rate to bring it up to the figure indicated in the cash flow projections.

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Is the figure of €750,000 the return on the investment which was more than 2% over the euribor rate? It is separate from the number of calls.

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: The investor is receiving that figure regardless. Is it also receiving a write-off on the investment?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: As my time is confined, will Mr. Griffin confirm the following? Is the guaranteed rate of return 6.63%?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Does the investor also have a margin of 2.43%? Does Mr. Griffin agree that when one considers the write-off on capital investment, the rate is far higher than 6.63%?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Will the investment of €11 million not be totally written off by the State?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Is it a tax write-off or is it a depreciation allowance? In effect, is the investment funded by the State? When one takes account of the depreciation allowance, plus the allowance of 4.2%, in addition to the margin of 2.43%, it is a massive return based on the initial contract. We need to consider that at the time the contract was awarded none of the others who had submitted tenders had...

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: With regard to the audit of stacked up costs and the annual return on the investment, did BT provide its operational profit figure for this facility?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Did the management fee not represent a major top-up in what was a very profitable business? One must take account of the increase in the call rate and the fact that the contract was signed in 2009 but not taken up until July 2010.

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Do the call handling fee and the number of calls determine the number of staff required? In any business if one faces a decline, one reduces the number of staff. When a company employs 100 operators, it does not mean that each of the employees is on a permanent contract.

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Is Mr. Griffin inferring that the staff had permanent contracts and that the company could not adjust its cost base to a lower one?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: The break-even and due diligence figures indicate that the operation's cost base was based on turnover?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: When one considers the transformation in the telecommunications industry since 2009, does Mr. Griffin agree that with the latest technology, costs have come down internationally? The call centre service has changed completely since 2009 to the extent that the cost bases have dropped.

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: The Comptroller and Auditor General's report is very clear. Will BT exercise the option for the two remaining years?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: If one takes a public private partnership as an example of a return and the other developments in PPPs at which the Comptroller and Auditor General has already looked, the return in public private partnerships in the State would not be as high as this. Is the Department calling it a public private partnership?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Is a breakdown provided in the report of the figures for 2014?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: I have one final question on this section. Will Mr. Griffin explain to me the legal case taken against ComReg? Was the Department involved in it?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Did the legal case not indicate unhappiness with the rates at the time? Did the outcome impact on the setting of future rates? ComReg is independent and this was a service adjudicated on by it, but the contract and terms are set by the Department. Is that correct?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: Mr. Griffin is aware of the new Office of Government Procurement under Mr. Quinn which is part of the Department of Public Expenditure and Reform. Its job is to achieve value for money. Will this contract be put through that office?

Public Accounts Committee: 2013 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 29 - Communications, Energy and Natural Resources
Chapter 8 - Operation of the Emergency Call Answering Service
(7 May 2015)

John Perry: What does Mr. Griffin mean by "consult"?

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