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Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: There will be difficulties, then, across Christmas.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: This is the baling twine to keep the engine going solution. I know, and needs must, and all of that. Nobody will complain as long as the service is there.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: I am talking about where baling twine is used to keep the engine going.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: It is probably my own engine I am talking about.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: Does Go-Ahead expect that it will get through Christmas by hook or by crook? We will forget about the baling twine.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: Is it the same with Dublin Bus?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: Is it the same sort of timeline? At this stage does Dublin Bus have the full complement of drivers it needs?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: I am sorry. I apologise as I am fairly sure I am going over old ground.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: Okay. Is Dublin Bus fairly happy that it has a sufficient amount of throughput, and that it will not be a difficulty, even without the issue of the critical skills list being addressed?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: I accept that. What are retention levels like? Are they fairly good?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: There has been a fair amount in the public domain about the safety of drivers. Has that impacted in terms of driver retention?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: I can go back. I will not put the witnesses through that. I congratulate Mr. Hann. It was remiss of me not to say it earlier. Many speakers have commented on my absolute ignorance in any case. There was discussion of customer complaints. Was there input from Twitter?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: It is a pretty dangerous place to take one's lead from.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: In fairness, it is instant and it is easy in that sense. I remember someone saying about customer service that we should always pay attention to those who are bothered enough to complain. That is how to improve the service. They care enough to do it in the first place. Politicians and others are best to ignore half of what they deal with on Twitter. Does Mr. Hann find it useful from a...

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: That shows the wonders of this committee. I already know the answer to my last question anyway. Will we be no further on with the taxsaver issue until the new ticketing system is in play?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: Where is the tendering system at the moment?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: Gabhaim buĂ­ochas.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: In my meanderings, I forgot about an issue that I brought up previously in regard to Dublin Bus and assistance dogs for those with disabilities. I was specifically referring to a particular issue involving a young autistic man being refused entry onto the bus. Perhaps the driver did not recognise that it was an assistance dog. Has Dublin Bus looked at rectifying that? I am not talking...

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Ruairí Ó Murchú: That goes for all of us. That is worthwhile. I appreciate it.

Joint Oireachtas Committee on Transport, Tourism and Sport: National Aviation Policy: Aer Lingus (Resumed) (14 Dec 2022)

Ruairí Ó Murchú: I thank all the witnesses for coming in. Before we talk about aviation strategy, can we deal with Dublin Airport? How many of Aer Lingus's flights have been cancelled? How many of those issues were specific to Dublin Airport? There has been a minor bun fight in the sense of the DAA stating that the de-icers are the responsibility of the airlines and the airlines not necessarily agreeing....

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