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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Allied Irish Banks (11 Apr 2019)

Paul Murphy: I wish to discuss a specific case I raised with Dr. Hunt's predecessor in June of last year, which was the last time representatives of AIB were before the committee. When we spoke about the case Mr. Jim O'Keeffe, who is present today, indicated that the best thing to do would be to come back to me directly about the specifics of the case in order to avoid speculation. He made a general...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Allied Irish Banks (11 Apr 2019)

Paul Murphy: I thank Mr. O'Keeffe. I will raise the general matters of the case; it is not a unique set of circumstances. The person involved is probably one of thousands of customers in this position. He is an EBS customer with a tracker mortgage issue. He was on a fixed rate and when that expired he moved on to a standard variable rate. At the end of the fixed rate period, tracker rates were...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Allied Irish Banks (11 Apr 2019)

Paul Murphy: Let us forget about the individual case and take a hypothetical situation which parallels the one I have outlined. I am on a two-year fixed rate some time in the years between 2000 and 2010. I come off the fixed rate and at that stage tracker rates are available to customers coming in off the street. I go into the bank and EBS provides me with a series of options on a piece of paper...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Allied Irish Banks (11 Apr 2019)

Paul Murphy: I do not believe there is any contest on that. If a hypothetical customer in the mid-2000s asked for a tracker rate mortgage, he or she would have received it. The question is whether EBS fulfilled its obligations under the consumer protection code by not providing written documentation to make it clear that I was entitled to access a tracker and instead, as far as I can make out from the...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Allied Irish Banks (11 Apr 2019)

Paul Murphy: That is correct.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Allied Irish Banks (11 Apr 2019)

Paul Murphy: Does Ms Dooley not accept that, under the spirit of the consumer protection code at the time, not informing the hypothetical customer of his or her right to access a tracker was a mistake?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Allied Irish Banks (11 Apr 2019)

Paul Murphy: I do not believe it was a mistake to the extent that I do not believe it was an accident. I believe it was a very conscious decision.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Allied Irish Banks (11 Apr 2019)

Paul Murphy: At the time, under the consumer protection code, obligations existed to offer product options that represent the most suitable from the range available; to act honestly, fairly and professionally in the best interests of the bank's customers; to act with due skill, care and diligence in the best interests of its customers; and not, through its policies, procedures or working practices, to...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Matters Relating to the Banking Sector: Allied Irish Banks (11 Apr 2019)

Paul Murphy: Yes, I will definitely do that. The EBS mission statement on the tracker mortgage examination states the review is ongoing but that it has found it fell short of its obligations to some customers, such as in instances where it was not sufficiently clear with them, which resulted in some customers being charged too high a rate of interest on their mortgage accounts. Does the bank not accept...

Ceisteanna ar Reachtaíocht a Gealladh - Questions on Promised Legislation (17 Apr 2019)

Paul Murphy: Independents 4 Change is not a party.

Ceisteanna ar Reachtaíocht a Gealladh - Questions on Promised Legislation (17 Apr 2019)

Paul Murphy: That is fine.

Ceisteanna ar Reachtaíocht a Gealladh - Questions on Promised Legislation (17 Apr 2019)

Paul Murphy: That is fine and I thank the Leas-Cheann Comhairle. A Programme for a Partnership Government refers to the introduction of universal healthcare. How does that tally with the news that the VHI will provide access to new cancer drugs that will not be available for public patients? Does the Taoiseach agree that the very notion of two-tier cancer treatment is horrific? Does he also agree that...

Ceisteanna ar Reachtaíocht a Gealladh - Questions on Promised Legislation (17 Apr 2019)

Paul Murphy: There would be no need for them if a proper healthcare system was put in place.

Ceisteanna ar Reachtaíocht a Gealladh - Questions on Promised Legislation (17 Apr 2019)

Paul Murphy: It is also the same issue.

Ceisteanna ó Cheannairí - Leaders' Questions (18 Apr 2019)

Paul Murphy: I will read a newspaper quote to the Tánaiste. Ms Cherie Ellorig, a Filipino woman who lives in an apartment in Exchange Hall, just around the corner from Tallaght Hospital where she is a nurse, states:I got my notice [to quit] in the first week of March and it was so shocking. For weeks after I got the letter I was so stressed. I can't concentrate on my work. I can't eat or sleep....

Ceisteanna ó Cheannairí - Leaders' Questions (18 Apr 2019)

Paul Murphy: The Tánaiste referred to shocks in the system but what about the shock to the families of Natalia, Ian, Cherie and the others I spoke about earlier? What kind of shock to their systems is acceptable? What does he suggest that they do? The logic of this Government is laid bare by the Tánaiste's answer and by the front page of today's Irish Independent. That logic is that we need...

Residential Tenancies (Amendment) (No. 2) Bill 2018: Report and Final Stages (8 May 2019)

Paul Murphy: I want to speak in support of amendment No. 13 and the other progressive amendments from the Labour Party and Deputy Broughan in this grouping. Even in the media in recent weeks it is clear that we are seeing an avalanche of evictions. Some of those are threatened in The Exchange Hall in Tallaght in my constituency, an issue I have raised a number of times with the Minister. They are due...

Residential Tenancies (Amendment) (No. 2) Bill 2018: Report and Final Stages (8 May 2019)

Paul Murphy: That is great. If we just did that, we would definitely have water charges now, because as far as I can remember, Fianna Fáil was in favour of water charges until the protest movement forced-----

Residential Tenancies (Amendment) (No. 2) Bill 2018: Report and Final Stages (8 May 2019)

Paul Murphy: We will see whether Fianna Fáil has changed its position on any of these matters or whether it will take another protest movement to put it under pressure. I suspect it will take a protest movement and, therefore, I encourage people to come out on 18 May.

Written Answers — Department of Transport, Tourism and Sport: Taxi Regulations (14 May 2019)

Paul Murphy: 425. To ask the Minister for Transport, Tourism and Sport if consideration has been given to differentiating between minor faults and major faults in the taxi suitability test such as with the NCT in circumstances in which a minor fault such as a blown bulb would not require a full retest and associated charges; and if he will make a statement on the matter. [20377/19]

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