Results 341-360 of 10,962 for speaker:Timmy Dooley
- Seanad: Order of Business. (27 Oct 2004)
Timmy Dooley: I join Senator Kitt in seeking a debate on the western rail corridor and related issues with the Minister for Transport. There has been discussion in this House for some time about the extension of a rail corridor along the west of Ireland. Another aspect of the rail debate is the suggestion of a rail link between Shannon Airport and the Ennis-Limerick line. The previous Minister asked...
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: I move amendment No. 1: To delete all the words after "that" and substitute the following: Seanad Ãireann notes that the contract between the Minister and the National Car Testing Service, NCTS, requires NCTS to meet specified performance standards with respect to premises, test equipment, staff, test arrangements, facilities management, information technology, customer service and public...
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: There is a difficulty with competition in terms of the benchmarking of a service. It took a young fellow about three quarters of an hour to change two bulbs. My concern is that garages are offering a service described as a pre-NCT that will solve all problems. A driver may pay a fixed fee of â¬100, â¬150 or â¬200 for an overall inspection and if there is anything seriously wrong he or she...
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: We know what Senator Bannon would do if he was involved but we will not get into that.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: He would have us all back in an ass and cart but we will not worry about that.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: Customer service is an essential part of this issue.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: Yes, command and control. Customer service and customer satisfaction are essential to the NCT service and that is required by the contract. The NCT has a customer service charter and operates an appeals procedure for dealing with customer complaints.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: The level of complaints is small relative to the volume of cars tested. Like other Senators, constituents have regularly brought complaints to my office or have contacted me by telephone. However, when one teases out the problem, they are not complaining about the service delivered by the NCT but about the fact that their cars failed when they thought everything was in order. That is a...
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: Can the Senator give me his number?
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: So is my Cortina.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: How would it get lost?
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: If Senator Brian Hayes had the wheel on right, he would have been fine.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: We know the real motivation for it was Senator Brian Hayes's wheel.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: He looked after the Senator well.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: The Senator has a selective memory about elections.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: They are not with the Senator's party either.
- Seanad: National Car Testing Service: Motion. (3 Nov 2004)
Timmy Dooley: It could cause water on the driver's brain.
- Seanad: Order of Business. (4 Nov 2004)
Timmy Dooley: I support Senator Brian Hayes's call for a debate on Luas and the metro project. There is an element of rewriting history going on by some members of the Opposition here and in other places. It would be useful to clarify some of the matters. In particular, I ask the Leader to consider discussing a matter raised recently, namely, the loss of â¬114 million in European Union funding when she...
- Seanad: Order of Business. (4 Nov 2004)
Timmy Dooley: Certainly, the bridge in Killaloe. Perhaps the Bodyke bypass could be discussed as well. There are serious matters relating to the mid-west and if we could have a separate debate on them, it would be very helpful.
- Seanad: Public Transport in the Greater Dublin Area: Statements. (9 Nov 2004)
Timmy Dooley: I welcome the Minister of State, Deputy Callely, to the House, and also the Minister, Deputy Cullen, who was here to speak in a transport debate for the first time since his appointment to the Department. We are all delighted he has taken on the role and is up to speed so quickly, as is Deputy Callely. Based on the statements emanating from the Department of Transport, there will be a...