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Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: That is the issue. People sees the form and do not go through it. They then come into our offices. Mr. McKeon mentioned online forms. The size of the forms is one issue. How somebody applies is, obviously, totally different. In an era when one can do almost everything online, figure 14.2 in the report shows how out of the 19 main schemes offered by the Department, only five can be...

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: Regarding online and paper forms, is the rate of correct completion higher for online forms than for paper forms?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: It would allow somebody-----

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: In his lengthy opening statement of six and a half pages, Mr. McKeon dedicated two and a half pages to the public services card. In the periodic report published by the committee in March, we noted that the Department informed this committee that we had helped to identify approximately 220 cases of fraud. This resulted in approximately €4.2 million of savings. Can Mr. McKeon inform...

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: I asked Mr. McKeon about this issue because, obviously, the Department wants to judge the expenditure that has been set out of some €67 million against what is being saved. The back page of the Irish Examineron Tuesday covered Mr. McKeon's letter to the committee on that issue, and the article also featured a very fetching picture of Mr. McCarthy. It mentioned the business case. The...

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: I know but language is important in terms of-----

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: Mr. McKeon wants to pivot towards one area and I just want to try to-----

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: Is Mr. McKeon trying to quantify them with a monetary figure?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: What is the monetary figure?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: The Comptroller and Auditor General mentioned the business case and said there were probably contradictions in some of what was being attempted in various documents. If he was to look at it retrospectively now, with regard to what Mr. McKeon said, and if the business case was put in place retrospectively, does he feel it would stack up?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: I am not asking for anything off the cuff. The Comptroller and Auditor General is listening to the information the same as everyone else. Mr. McKeon is saying he is quantifying the amount he believes are efficiencies and savings. Does Mr. McCarthy believe that if he retrospectively looked at this it would quantify the success or justify the implementation of the service?

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: Offset against that-----

Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms
(7 Nov 2019)

Shane Cassells: The other elephant in the room is the fact it is being examined in respect of data protection issues. The Data Protection Commission said the cost of its initial investigation into the public services card was almost €200,000, comprising €130,000 internal and €66,000 external. Almost €200,000 has been spent investigating it, again fuelling people's frustration...

Written Answers — Department of An Taoiseach: Departmental Reports (12 Nov 2019)

Shane Cassells: 81. To ask the Taoiseach the number, date of publication and details of post-enactment reports published by his Department since March 2011, in tabular form. [46099/19]

Written Answers — Department of Defence: Departmental Reports (12 Nov 2019)

Shane Cassells: 86. To ask the Taoiseach and Minister for Defence the number, date of publication and details of post-enactment reports published by his Department since March 2011, in tabular form; and if he will make a statement on the matter. [46089/19]

Written Answers — Department of Foreign Affairs and Trade: Departmental Reports (12 Nov 2019)

Shane Cassells: 96. To ask the Minister for Foreign Affairs and Trade the number, date of publication and details of post-enactment reports published by his Department since March 2011, in tabular form; and if he will make a statement on the matter. [46093/19]

Written Answers — Department of Finance: Departmental Reports (12 Nov 2019)

Shane Cassells: 118. To ask the Minister for Finance the number, date of publication and details of post-enactment reports published by his Department since March 2011, in tabular form; and if he will make a statement on the matter. [46092/19]

Written Answers — Department of Public Expenditure and Reform: Departmental Reports (12 Nov 2019)

Shane Cassells: 142. To ask the Minister for Public Expenditure and Reform the number, date of publication and details of post-enactment reports published by his Department since March 2011, in tabular form; and if he will make a statement on the matter. [46097/19]

Written Answers — Department of Education and Skills: Departmental Reports (12 Nov 2019)

Shane Cassells: 160. To ask the Minister for Education and Skills the number, date of publication and details of post-enactment reports published by his Department since March 2011, in tabular form; and if he will make a statement on the matter. [46090/19]

Written Answers — Department of Education and Skills: Schools Building Projects Status (12 Nov 2019)

Shane Cassells: 180. To ask the Minister for Education and Skills the status of the provision of a secondary school in Enfield, County Meath; the timeline for the project; and if he will make a statement on the matter. [46316/19]

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