Results 20,561-20,580 of 24,376 for speaker:Jerry Buttimer

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: I thank Dr. Browne. In his presentation and in response to a question he referred to the telecommunications regulator. With regard to telecommunications, the banking sector, the HSE, Rehab and the charity sector, is there a silo mentality in operation or is there now joined-up thinking? Dr. Browne referred to the HSE being a preventable incident and commented on the PwC analysis. How are...

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: The NCSC referenced in its presentation that its headcount will grow from 45 to 70 by 2024. Will Dr. Browne comment on the excellent work being done in higher education by Dr. Eoin Byrne, the cluster manager at Cyber Ireland, on a collaborative approach to recruitment? How does he see the role of the NCSC in working with Dr. Byrne on that? I compliment Dr. Byrne on the work he is doing...

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: My final contribution is to thank Dr. Browne for his remarks. That collaborative project in MTU he spoke about, aimed at the critical skills shortage in the area of professional cybersecurity, began before any attack was imminent. I commend Dr. Byrne and others in MTU on their work. I thank Dr. Browne for attending.

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: I thank our guests for their excellent contributions. This meeting should be a precursor to ones we will hold in the future. We have learned an awful lot. Dr. Scott spoke about there being no Geneva Convention in cyberspace. How can we ensure there will be a new convention that, in a modern world, will take cybersecurity on board? As a Government and a State in collaboration with the...

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: Is a Geneva Convention for cybersecurity and cyberspace attainable?

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: Dr. Scott spoke about the United Arab Emirates as a country with an approach that stands in contrast to ours in that the issue is taken very seriously there. How can we take a similar approach here? What sort of infrastructure should the Government put in place in that regard?

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: I thank Dr. Scott. My next question is for Mr. O'Reilly, in light of Dr. Browne's comments on the legislation and Mr. O'Reilly's reference to the landmark US Bill, the Strengthening American Cybersecurity Act. How far away is Ireland from coming up with our own cybersecurity Bill such as that which the US has introduced? In the context of our collaboration and engagement, what do we need...

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: If I am not mistaken, Mr. O'Reilly is in Boston.

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: To take the state of Massachusetts, Mr. O'Reilly referenced Logan Airport and there is the Massachusetts Bay Transportation Authority. How do those entities compare with us in terms of cybersecurity?

Joint Oireachtas Committee on Transport, Tourism and Sport: Cybersecurity and Hybrid Threats Following the Russian Invasion of Ukraine: Discussion (30 Mar 2022)

Jerry Buttimer: I thank our witnesses for attending. Again, this is just the tip of the iceberg and I think we need to come back, as a committee, and have more substantive hearings. I hope that we can learn from the witnesses’ presentations but also from the events of the past. Dr. Scott's point in regard to a new Geneva Convention is one that we need to pursue as a committee. We should perhaps...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: Gabhaim buíochas leis an gCathaoirleach. I welcome Ms McGovern. I congratulate her on her presentation and on her work. On a purely functional level question, is she still operating in an acting capacity or has she been appointed?

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: The acting Ombudsman’s report, as Deputy Higgins has said, and the ongoing online engagement has been quite good. The sense of connectivity is one that we should acknowledge. I also wish to pay paid tribute to Ger Deering for his work. He was very accessible to us as members of the committee or as Members of the Oireachtas and I thank him for that. To begin, I will flag a little...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: It is, more or less.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I thank the acting Ombudsman. In the case of this complainant, there is a sincerity and frustration in respect of an anomaly and lacuna upon which we need to have a definitive answer and I will come back to that again on another day. In the context of the Ombudsman’s report, which is interesting, the number of complaints are down by 20%, at just over 5,000, but the number of...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: In terms of the Bank of Ireland, 16 cases were upheld around a combination of reasons such as tracker mortgages. How would Ms McGovern describe her engagement with the banks and their engagement with her? The core of what I am coming to, which I raised in the Seanad a number of weeks ago, is the issue of customer service and care in this country. It has deteriorated rapidly. One could...

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I would.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: My apologies. Is it within the remit of the Financial Services and Pensions Ombudsman to stipulate that, as part of that mandatory obligation, the letter and content should be very clear that it is a mandatory requirement and that the consumer has nothing to fear or worry about? In older people, in particular, it creates a sense of fear.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: It is a bit like the person whose spouse has died getting that automated letter. It causes upset and hurt. I ask the Chairman that we, as a committee, based upon the ombudsman's comments, reflect upon how we can engage with the Central Bank as part of our outcome from today's meeting, if that is appropriate.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I thank the Chairman.

Committee on Public Petitions: Financial Services and Pensions Ombudsman Annual Report and Related Matters: Discussion (31 Mar 2022)

Jerry Buttimer: I will make one final comment. I am conscious of time and I do not want to hold up the meeting. I thank the witnesses for their engagement, which has been very positive. In her presentation to us today, Ms McGovern spoke about how almost one quarter, that is, 22%, of the complaints made to her office were about poor customer service. I say to the ombudsman, Chairman and members that this...