Results 12,261-12,280 of 12,388 for speaker:Paul Murphy
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Moving to the lessons Ulster Bank can take from the fine, as Deputy Pearse Doherty said, it is not the only IT failure. I understand there were others seven or eight years ago when over 1,000 mortgage customers were temporarily put on interest only mortgages and not taken off that arrangement. They were then liable to paying significant amounts of money. In Mr. Brown's response to Deputy...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Is it not accurate to say some IT work is done in India?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: How many jobs have been outsourced to India?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: The software developers and others employed in India had nothing to do with the IT problems we faced.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Those within the bank involved in IT in Ireland would dispute that. There are plenty of reports on the Internet from those who worked inside the bank in Britain. Is Mr. Brown absolutely certain that all of the IT work related to this crisis was done in Scotland?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: What about the ending of IT support in Parkgate Street after integration with the RBS system? Did that have nothing to do with the problem? If we had a local team which was able to patch problems, as happened before, would that have had an impact?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: There are definite lessons for Ulster Bank and other banks about outsourcing. On the more general question of outsourcing, it is an illustration of how obstructive the bank's answers to the questions on outsourcing are. We asked whether it could provide details of the number of outsourced staff and the companies from which it outsourced staff and the reply referred us to the answer to...
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: The bank did not answer these questions. Does it not feel the same obligation to answer the questions the other banks have because it was not bailed out by the Irish state but by the British state? It is absolutely obstructive. Will the bank provide the answers to the questions on the numbers of outsourced staff, what their functions are and where they are located?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: No, that was not the question. It was whether the bank could provide details of the number of staff at the bank, the number of staff outsourced and the corresponding figures for the years 2008 to 2013, inclusive. The bank did not answer that question; instead it referenced another question which had nothing to do with it.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: The other banks have been able to answer the question on outsourced staff. They know how many staff they employ.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: What functions are outsourced?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: The bank was not sprung with the questions just now; they were clear and the bank did not answer them. Does Mr. Brown accept that that is an oversight?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Will the bank provide details of each of the companies from which it outsources staff?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Why did the bank not share that information? The question was asked and the bank referred to another question which had nothing to do with it.
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Fair enough. The number of branches closed seems to be a higher percentage than that for other banks. How many more does the bank intend to close?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: How will the branches be selected? Will it be based on leases?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Does it reflect a lack of commitment to communities and staying in this country?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: With respect, if everything will be done through smartphones and computers, the bank might want to make sure its IT system works correctly. Does it want to be regulated from London, rather than Dublin and, if so, why? Does it not reflect a lack of commitment to staying in this country?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: It has been reported that there has been an approach to the Irish Government by Ulster Bank to the effect that it wants to be regulated from Britain as part of its parent company. Is that correct?
- Joint Oireachtas Committee on Finance, Public Expenditure and Reform: Overview of Banking Sector: Ulster Bank (13 Nov 2014)
Paul Murphy: Ulster Bank had a bad day yesterday with the maximum fine in this country, while in Britain and the United States its parent company, RBS, faces fines of hundreds of millions of pounds because of foreign exchange manipulation, coming on top of significant fines for rigging the London interbank offered rate, which I understand is still under investigation. I am not sure whether the witnesses...