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Written Answers — Department of Employment Affairs and Social Protection: Illness Benefit Applications (9 Oct 2018)

John McGuinness: 473. To ask the Minister for Employment Affairs and Social Protection if a request for a full review of the benefit paid to a person (details supplied) from 2009 to 2011 will be expedited; if full benefit will continue to be paid to them during the appeal process; and the way in which a matter such as this can be pursued seven years later in view of the circumstances of the case and the fact...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: We will now deal with the examination of the Behaviour and Culture of the Irish Retail Banks report and our quarterly engagement with the Governor of the Central Bank, Professor Lane. I welcome him and his colleagues to the meeting. We will first deal with the culture report on the banks and I understand Professor Lane has an opening statement in this regard. We may then break for ten...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: There is no mention in Professor Lane's opening statement of sanctions against banks if they continue to ignore the drive for a better culture and focus. In the last paragraph he says that it is now up to the Oireachtas to consider and approve the reform. What does he mean by that?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: Deputy Pearse Doherty has introduced a Bill to deal with this matter. Is Professor Lane saying that arising from this report what is required next is legislation? No sanctions are recommended in the report for banks that ignore the Central Bank. Could he or Ms Rowland elaborate on that for members?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: Yes.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: I thank Ms Rowland.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: The Senator's time is up.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: I will take up the point raised by Senator Conway-Walsh raised. The Central Bank, in producing its report, did 1,400 hours of desktop review, 500 surveys and 75 interviews. Ten years have elapsed since the bailout and the committee is discussing this report. Is it not absolutely horrific that the banks are behaving in almost the same way they behaved leading up to the bust? They are...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: Is the case of the tied agents aspect of EBS not an example of where a bank could have made a deep investigation and taken serious action, arising from the emails I have seen?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: Is that investigation complete or is it ongoing?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: Is the investigation ongoing and will there be sanctions or has it been completed? Has the bank finished that investigation?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: Is the Central Bank finished?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: That is where the problem is. There were no sanctions.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: I am not disputing that. I am simply saying there was an issue with the EBS agents. The emails I have seen support the case that was made. They clearly say the agents should do what it takes to shove this or that product. The agents have presented the case to the Central Bank of Ireland. There have been no sanctions. That tells us something about the Central Bank. In a case similar to...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: That is just a cover.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: When the Central Bank of Ireland wants to push something to one side here, we are told it is a matter being contested in the courts. EBS and AIB tell us that. Therefore, we cannot get to the end of it and the bank will not get to the end of it. The bank hopes that, over time, those who are making the complaints will simply fall away. It is the same approach taken with the customers. Let...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: I will finish on this point because Senator Paddy Burke wishes to come in. The tracker mortgage scandal and other banking issues would have been dealt differently if the committee had not exposed them. When the Central Bank investigates and identifies a wrongdoing, the culpable bank should be named and shamed. I refer to the case of EBS and the 2008 email which clearly states to the agents...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: How many cases have been withdrawn? Ms Rowland mentioned the number earlier.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: How many other cases are there? Did Ms Rowland earlier state there are 1,200?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Behaviour and Culture of the Irish Retail Banks Report: Central Bank of Ireland (4 Oct 2018)

John McGuinness: Will the Senator deal with the report first?

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