Results 41-60 of 15,828 for speaker:Robert Troy

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: The FSPO publishes an overview of complaints every year, as the Deputy will be aware. Where there are numerous complaints against a particular financial institution, it is named. It is at the discretion of the FSPO. The Deputy is right. If the complaint is heard in private, it is not guaranteed that the name of the financial institution will be published. However, if there are continuous...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: I understand it was raised during pre-legislative scrutiny that clarity was needed. The amendment is to give rise to that clarity.

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: To clarify, it is exactly that.

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: Currently, there is no statutory obligation on pension providers to have internal dispute resolution processes in place. This measure will make it a statutory requirement.

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: I move amendment No. 6: In page 7, between lines 20 and 21, to insert the following: “19. Section 62 of the Principal Act is amended— (a) in subsection (1), by the substitution of “section 60 or 61” for “section 61 or 62”, (b) by the substitution of the following subsection for subsection (2): “(2) Subject to subsection (2A), the...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: Yes.

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: My clear understanding is that, as the law stands, the only person who can opt to have the hearing in public is the person bringing the complaint. Therefore, it is not the FSPO who makes the decision to have the hearing in public. By virtue of the fact that the complainant is willing to have the hearing in public, he or she is giving implied permission to be known. If he or she wanted to...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: Section 12 clarifies the respective remit of the financial services ombudsman and the credit reviewer. There is another similar amendment to section 14 of the Bill; that section also corrects a typographical error. The credit reviewer makes a recommendation regarding a participating bank's lending decision as a result of which the participating bank may decide to approve the loan. The...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: It will not remove any right; it just clarifies what the right is. The Credit Review Office, as the Deputy knows, was established for people who had a grievance or felt their credit application was not dealt with appropriately by way of a commercial decision on their ability to repay a financial loan. The measure clarifies the difference between the review office and the FSPO but is not...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: I hear what each of the Deputies is saying but, to be fair, the review of the consumer protection code is a good, positive and concrete change. We must also acknowledge that both parties to a contract have rights and they both have obligations. Deputy Doherty mentioned that the Central Bank or the relevant financial institution or pension provider can undertake a review if one party raises...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: To be brutally honest with the Deputies, when I was briefed on this Bill before coming in, I saw the merits of where they were coming from. I could see the reason for this and the examples of where it could well be needed. I could think of examples of dealing with marital breakdown in my constituency where one party has gone, never to be engaged with and the other person is unable to make...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: The FSPO has advised that where a complaint is made to it concerning a joint account or joint policy, it must recognise that all parties who own the account or policy have rights, entitlements and potential liabilities arising from that account or policy. The rights, entitlements and potential liabilities of joint owners arise not only from a legal and contractual perspective but also from...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: I have been told that the FSPO was created by merging the Financial Services Ombudsman and the Pensions Ombudsman and the levy system design reflects that since the 2017 Act. I do not know if that clarifies the matter for Deputy Doherty but if not we can come back to him with a more comprehensive answer. Section 3 outlines and updates the methodology for calculating expenses via a...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: I will undertake to ask the officials to respond to the Deputy. I honestly do not know but I will put it into context. In the 2024 budget for the FSPO, only 4%, or €525,000, of the overall costs came from the Department and 96% of the funding was covered by the industry. A very small percentage of the funding is coming from the Department. I do not know what the rationale was back...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: That is correct.

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: I thank Deputy Doherty and understand where he is coming from. The Minister does have regular engagement with the Financial Services and Pensions Ombudsman and we can commit to keeping the matter under review and on our radar in the regular engagement. In respect of the amendments, as the Deputies are aware, we undertake post enactment to carry out scrutiny of all legislation. This...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: It was the Opposition that highlighted this at the time when the legislation was coming through. To the credit of the Minister for Finance at the time, former Deputy Michael McGrath, he undertook to take on board the Opposition’s concerns. I looked back at the debate in the Official Report. In February 2024, he acknowledged the Deputy had raised this matter in the House the previous...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: I move amendment No. 1: In page 3, to delete lines 17 to 20 and substitute the following: “(a) in subsection (1)— (i) in the definition of “financial service provider”, by the insertion of the following paragraphs after paragraph (g): “(ga) a person who, before the commencement of the Consumer Protection (Regulation of Credit Servicing...

Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Committee and Remaining Stages (5 Mar 2025)

Robert Troy: I just need to get the translation.

Saincheisteanna Tráthúla - Topical Issue Debate: Schools Building Projects (4 Mar 2025)

Robert Troy: I thank the Deputy for raising this matter as it provides me with the opportunity, on behalf of the Minister for Education, to outline to the Dáil the current position in relation to the multiple projects specified in the Deputy’s request, namely, Coláiste Bhríde in Carnew, Gorey Community School, St. John's senior primary school in Arklow and Bunclody Community College....