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Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: Are they all doctors?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: There is a lot of criticism that there are desktop appeals being examined by medical assessors. They are making decisions that are different from those of specialists in the area who have actually met the child and recommended extra care and attention for him or her. Despite this, it seems to be-----

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: In the recent court cases, the judge was quite critical of some aspects of the approach.

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: Is there an easy way of doing it?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: Is it easy to get the number of that dedicated telephone line?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: Does one have to go to the website?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: I will ask about the kind of work the Intreo offices are doing, particularly with those who have been unemployed, the retraining, etc. What kind of training are they doing? Are there a lot of soft skills involved? Is it in, and around, building confidence? From speaking to those who have lost their job, if they do not get re-employed in the first six or 12 months their confidence hits an...

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: I am hearing that the integration of the FÁS side into the Department of Social Protection has embedded and is working well. Is that the experience?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: On a personal note, I have an issue in Charleville, which is part of my constituency, with an activation officer because it is situated at the end of two counties - it is between Limerick and Cork. I have brought it up previously. Charleville has a population of almost 3,500. Ms O'Donoghue might look into it and come back.

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: The issue with domiciliary care, as I understand it, is that it was transferred to the Department in 2009 from the HSE. There is a 60% refusal rate, 60% of the appeals are being accepted but the process is long and cumbersome and applicants can be waiting up to nine or 12 months.

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: How long is Ms O'Donoghue talking about? How long does it take to process a form?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: What is the percentage of applicants are successful?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: Are 60% of the 52% successful?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: In regard to a person's eligibility, my understanding is that a person is entitled to domiciliary care where a child has extra needs due to a condition, but sometimes the condition cannot be identified or there might be no diagnosis. For example, there may be a case of a person with very serious learning difficulties but, as such, no diagnosis.

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: Does one have to be diagnosed with a disability?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: I appreciate that but we have seen recent reviews in relation to autism. A child with autism clearly needs greater care and attention than a child of the same age who does not have autism.

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: On those recommendations, Recommendation No. 14 states: "That the Department explore the feasibility of putting in place a multi-disciplinary panel, comprising professionals working in the area of children's disability that can be consulted by medical assessors to support them in forming their opinions". Has that recommendation been put in place?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: The Department is considering and, therefore, it has not been put in place.

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: While I appreciate the Department might not achieve its target by the middle of the year, is the Secretary General hopeful that it will be achieved by the end of the year?

Public Accounts Committee: 2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Social Protection
Chapter 16 - Expenditure on Welfare and Employment Schemes
Chapter 17 - Regularity of Social Welfare Payments
Chapter 18 - Welfare Overpayment Debts
Chapter 19 - Domiciliary Care Allowance
Chapter 20 - Invalidity Pension
Social Insurance Fund Annual Accounts 2012
(1 May 2014)

Áine Collins: Although there has been some cynicism in the media about JobBridge, it is actually working.

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