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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: Furthermore, she said she hoped all customers will have been written to by the end of September.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: On the six months, is that a rolling period such that if Ulster Bank writes to me today, I will have until November?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: Let us say Ulster writes to me and I decide not to avail of the switcher process and do not do anything - I know the bank may be critical of customers who do not respond to its correspondence - what will happen to my account? Will Ms Howard take us through that?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: What will happen if they do not cash the cheque?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: What will happen if customers do not claim it?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: Which fund?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: If the bank has departed the country, will the money still come back into the State fund?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: Will that remain the case even if the bank does not have a licence here at that stage?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: What is the bank's final date after which it expects no further transactions to take place on any Ulster Bank accounts in Ireland?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: Is there any leeway on the part of Ulster Bank in respect of that period? Might it be more appropriate, if circumstances develop, to have some flexibility to extend it?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: Who has criticised the bank in that regard?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: Mr. Jansen might answer the same question. What is the final date on which he expects KBC to operate any bank accounts in Ireland?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: One of the concerns of this committee is that there may be a certain degree of chaos as a result of the transfer of accounts and the impact that may have on direct debits and standing orders. Does Mr. Jansen have any concern about the position in which customers of utility companies will find themselves after the date on which the bank exits the market?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: Does Ms Howard have any concerns about it?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: I thank our guests. I was going to raise an issue relating to a member of the public who contacted each member of the committee but, in fairness to Deputy Tóibín, he has started raising that person's issues, so I will leave that to him.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: I thank our guests for attending. As I think they have all said, this is, obviously, a very significant event whereby two banks in a relatively small banking sector with limited competition are moving out. The concern of this committee, and I am sure of our guests, is that we want to see a smooth transfer of those hundreds of thousands of bank account holders to one of their banks. We have...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: Can I take it from that that Mr. Farrell expects an additional 150 people willb e on the ground to engage with people?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: I am slightly concerned when I hear Mr. Farrell say "or on the phone". The bank is going to move people to Ulster Bank branches. Is that correct?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: I am conscious it is a very significant task involving hundreds of thousands of customers. Is Mr. Farrell satisfied the numbers he outlined are sufficient to accommodate the number the bank hopes to accept?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland (18 May 2022)

Jim O'Callaghan: I am sure there are customers of Ulster Bank, and indeed KBC, who have overdraft facilities at present, and I assume it is not the case that the bank can guarantee them the same overdraft facility if they move across. Is that correct?

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