Results 3,321-3,340 of 34,868 for speaker:Seán Fleming
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: I will not ask Deputy Cullinane to wait until I have asked all my questions.
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: I have a few final questions, having looked through the documentation presented to us. Mr. McKeon mentioned that around 1% of all cases are appealed. I ask him to send a note on how many refusals are appealed. I presume that most people who apply for a payment and get that payment do not appeal. The only figure that is relevant in terms of judging the numbers that will appeal is the...
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: That is around 6% for refusals-----
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: Sorry, 2% out of-----
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: How many cases go to the appeals office?
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: What percentage of them get awards?
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: Around 40% of cases that go to the appeals office are successful-----
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: -----either in whole or in part. I ask Mr. McKeon to send us a note on that so that we can have it on our records, rather than just approximate figures off the top of the head. There is not a Deputy in this House who does not know of cases where further information is supplied to the appeals office that might not have been supplied to the Department at an earlier date. This is often due to...
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: What are the other ones?
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: Or a qualified child.
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: Will the officials send us a note on this because, while I know the answer, many people have been a bit taken aback? They have assumed all their lives that it will come to them.
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: "Savings" is not the word they use when they talk to me.
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: The witnesses can understand that our offices are often a microcosm of what is going on in the Department. If I am picking it up and Ms Stack tells me they have done work on it, there might be a connection. Some people do not get it from the beginning because maybe the Department is more exact now in its assessments, knowing that it is a high-risk allowance. That is as it should be, I am...
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: I have seen cases where it has happened because the person did not spend the pension and had zero other source of funds. It just accumulated over 25 years.
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: Correct.
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: We both understand that there is a sensitivity to this but there are probably some cases where it is provable that there is no other income but the person just did not spend it as he or she went along. He or she was too frugal and got caught out. Mr. McKeon spoke about dental benefit and optical benefit in the context of the online applications. That is largely because it is done through...
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: Yes, but the Department has this wonderful personal public service card, which answers all those questions.
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: Given that the constituency office is a microcosm I do not hear many people saying they have difficulty doing something online. It has not hit the consciousness of many of the Department's people yet. Paragraph 12.18 of the survey on regularity of social welfare payments states: "The survey found that 94% of incorrect payments were because the claimant’s means were not correctly...
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: We would not hear that on our side of the house, especially from the 40% of cases going in. That is the point we have just covered. The next sentence is: "Reasons for rejection of claims are recorded and relate, in the main, to failure of the claimant to prove eligibility based on means [an issue on which we have touched], social insurance contributions and residency”. The...
- Public Accounts Committee: 2018 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 37 - Employment Affairs and Social Protection
Chapter 12 - Regularity of Social Welfare Payments
Chapter 13 - Timeliness of Income Support Claim Processing
Chapter 14 - Customer Service - Development of Income Support Application Forms (7 Nov 2019) Seán Fleming: If it comes in officially, it will be recorded and published.