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Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: I will go full circle back to Ms Graham because these were the issues. Can she tell me about the NTA’s system and whether it found that bug? I think she brought it up in her opening statement. Where are things at on that? What is her view on the RTPI system at the moment and how it is working?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: When NTA was looking at the issues with real time passenger information previously, was it primarily a Dublin Bus rather than a Go-Ahead issue?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: I have two questions. Can Ms Graham tell us about how the real-time system is working for customers? How has the NTA found the level of punctuality with both operators, Go-Ahead and Dublin bus?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: Ms Graham spoke about the full Nightlink service. What work will the NTA be doing as the regulator of the area to see that the bus operators are able to meet the demand over the Christmas period? The last thing we want is that in the week of Christmas people will be stuck in the city and be unable to get home or get into the city to go to functions. What work will the NTA be doing as the...

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: The NTA has discussed this with both operators.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: I have a final question on the metrics. Mr. Hann said that both operators are set to have covered 98% of their kilometres. Dublin Bus has done 95% and Go-Ahead Ireland has done 97%. What did they do previously? I want to discover if there has been an improvement? Maybe this is something I should ask Ms Graham. Has there been an improvement?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: What was the metric? That will tell a multitude.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: What do Mr. Hann and Mr. Edwards have to say to the Dublin public who are bus users and to people up from the country about the service they can expect over the Christmas period and beyond?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: Does Go-Ahead Ireland provide a 24-hour service?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: It is not contracted to do that.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: What does Mr. Edwards wish to say to Go-Ahead Ireland's customers?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: Has Ms Graham found those figures?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: That would bring it down to about 91.5%.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: What about Go-Ahead Ireland?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: It was down at 73%.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: I apologise. It was at 83%. When were those peaks?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: So we have seen a considerable improvement.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: Ms Graham spoke about curtailing the service. Is she putting it on the record that if the current contracts are not fit for purpose and running at the efficiency stated in them, the NTA will not move on to the next phase of the roll-out of new services?

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: Yes.

Joint Oireachtas Committee on Transport, Tourism and Sport: Provision of Bus Services in Dublin: Discussion (Resumed) (13 Dec 2022)

Kieran O'Donnell: Has the NTA put that to Government yet?

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