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Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: I will tell Mr. Makhlouf because this is from the Central Bank's own data and its own accounts. That were 22,000 that should never have been included and they were transferred without the consent of the homeowners. The Central Bank has stated: A further approximately 32,000 accounts were classified as having ‘previously experienced’ financial difficulty. These figures...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: That is very useful. How many of those are trackers?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: I am coming across another problem for people whose banks shut down, be it Ulster Bank or the other banks that shut down. There can be an unpaid item through absolutely no fault of the customer, and that could be used by a bank to say it cannot accept this because a person has a missed payment, although that can be just in terms of the transfer from one bank to another.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: Can Ms Rowland say that a person's credit rating will not be impacted because of a non-payment made during the transfer from a bank that was closing to the other bank?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: I will tell Ms Rowland of an incident. Sometimes when we talk about things here, they are far removed from what people are experiencing. Somebody misses their monthly mortgage payment of €375 because of the transfer over to the bank. This is a vulnerable customer. They go into the bank concerned and offer the €375 but the bank says they cannot accept it and it has to be done...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: Yes.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: Yes.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: I want the Central Bank to understand what is happening because it may not be aware that people are falling through the net, particularly vulnerable customers.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: Can the delegation see the power imbalance? The switching criteria stipulates that, "Customers must have a satisfactory bank account performance i.e. no unpaid items such as a direct debit or standing order". It does not qualify that in any way so all of the power is given to the individual bank, so there is an imbalance. There is an asymmetry of information in the first instance and there...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: Yes, and it is not about the one individual. It is about changing the system.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: We do not know how many more people have letters that they are fearful of opening because of this frequency of contacting people. On that point, I want to discuss pyrite. As Ms Rowland will know, the pyrite issue is huge in County Mayo and is the same as the mica issue in County Donegal. Can Ms Rowland say here today, notwithstanding what the BPFI will announce tomorrow, that all...

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: How quickly does Ms Rowland think that can be put in place?

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: I understand and appreciate that. This issue is time sensitive because many people have lodged applications. We do not want people to be locked out because of, say, their age, and be refused loans and finance purely based on this.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: Yes, and it would help to have somebody to talk to.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: We need a place for people to go and talk to a person who can solve issues and be consistent.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: Yes. I will leave my questions at that. We would appreciate the updated information and I will supply the tables.

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach: Banking Issues: Central Bank (20 Sep 2023)

Rose Conway-Walsh: We want that table updated because it is really important that we have up-to-date and accurate information on this. I want to move to the vulture fund situation and to try to clarify where we are in terms of where people are at. At the end of March, more than 80,000 mortgage loans were held by the vulture funds. More than 70,000 of those mortgage holders were on tracker mortgages or...

Written Answers — Department of Public Expenditure and Reform: Public Sector Pensions (20 Sep 2023)

Rose Conway-Walsh: 205. To ask the Minister for Public Expenditure and Reform when he will provide the necessary Ministerial approval to increase pensions and deferred pensions for members of the An Post superannuation scheme; and if he will make a statement on the matter. [39983/23]

Written Answers — Department of Public Expenditure and Reform: Office of Public Works (20 Sep 2023)

Rose Conway-Walsh: 188. To ask the Minister for Public Expenditure and Reform to provide the total office rental expenditure each year for the OPW since 2006; and if he will make a statement on the matter. [39571/23]

Written Answers — Department of Education and Skills: Capitation Grants (20 Sep 2023)

Rose Conway-Walsh: 334. To ask the Minister for Education and Skills if any increase in the capitation grants to primary and/or post-primary is contained in the expenditure base or existing levels of service; and if she will make a statement on the matter. [40167/23]

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