Paul Donnelly (Dublin West, Sinn Fein)

This goes on every single year but people have expectations because they look at the timelines from the Passport Office and think it is brilliant, they will have plenty of time within the timeline but unfortunately, once you get one simple issue like this, it throws the whole process into disarray and delays it for a very long time.

I am very interested to hear how we can resolve this - something around digitisation or modernising the process - because it seems a little archaic in this day and age to have the Passport Office ringing up a Garda station where a garda then goes to the big book and searches to see if the signature has been put in correctly. Sometimes there is a mistake where it can be put in incorrectly, which can cause problems.

I will leave it at that for the moment.

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