Matt Carthy (Cavan-Monaghan, Sinn Fein) | Oireachtas source

I have put on the record of this House on a number of occasions that when the passport service works, it works incredibly well. We have all heard people describe their surprise with the speed at which a renewed passport in particular arrives through their letterbox. At the same time, we have to acknowledge that there are incidences where there are problems. The particular issue about which I am contacted, as I am sure TDs are across the House, is when an honest mistake is made. It usually relates to either a photograph or a wrong date being put on a submission relating to verification of a child's identity. When that happens it appears that not only does the application go to the back of the queue, but that it will take the entire estimated length of time. That is deeply unfair because in many instances people will have submitted in good time for whatever travel plans they have. Has the Tánaiste discussed that particular issue with the Passport Office with a view to streamlining that process?

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