Heather Humphreys (Cavan-Monaghan, Fine Gael) | Oireachtas source

I thank the Deputy. They can ask for a review and if the review fails it then goes to an appeal. Often the issue gets resolved at review stage because maybe further information has been provided and then it goes through. We are changing the system. It has been modernised to improve the efficiencies and to decide quicker. I understand how important it is that people get an answer quickly because it can be worrying for them when they are waiting for the decisions to come through. I take on board the points raised by Deputy Stanton.

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