Dáil debates
Tuesday, 11 June 2024
Ceisteanna ar Sonraíodh Uain Dóibh - Priority Questions
Social Welfare Appeals
10:05 am
Heather Humphreys (Cavan-Monaghan, Fine Gael) | Oireachtas source
I thank the Deputy. I have a table that sets out all the data and the appeals processing times in weeks by scheme for January to December of 2023. The one that seems to have the most appeals is illness benefit, with a processing time of 40.9 weeks. I will get this sent to the Deputy, because I have only just received it. I am not too sure how many weeks it took, but they were finalised eventually. I will get that detail to him.
For an appeal decided without an oral hearing, the average processing time was 17.6 weeks and for those with an oral hearing it was 29.2 weeks. We are trying to improve the system. It has been upgraded and the modernisation project is under way so we are trying to improve the times.
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